Animal Specialty Center

Dr. Ho took her time explaining my cat, Zorro’s treatment options to me. She devised a treatment plan after our discussion. Dr. Ho is up to date with all the latest technologies and treatment methods and is very caring. Kudos to Dr. Ho’s assistant, Briana. She is knowledgeable and caring. The entire staff that I interacted with are kind and courteous. I recommend ASC fully and without reservation!

posted: 09/24/2023

This is the best animal hospital! My baby was very sick and her chances of survival weren’t looking too good. Within 3 days, they had her stabilized, and a majority of her levels back to normal! She’s now home and back to her loving self as if nothing happened. The staff were very loving and respectful. They made my girl feel like a superstar when she was there lol. If your pet stays there, they will give you updates at least two times a day and you can call to check in on them or with any questions you have. They also make sure your pet is very comfortable and feels safe. The nurses gave my baby a comfy bed she loves and a nice blanket during her stay. I would definitely recommend this hospital to anyone. Thank you for nursing Roxy back to health! We are forever grateful for everyone’s efforts💜 🐾

posted: 09/18/2023

We took our teacup Yorkie to see Dr. Sarah Gutierrez this past week and Dr. Gutierrez is the most caring, intelligent vet we have encountered. Dr. Gutierrez listened, had great bed-side manners, and gave a clear diagnosis with options. Such a gift for pet owners to have someone so honest and caring in this profession. We would not hesitate to come back and give the highest recommendation possible. Beyond 5 stars ! Thank you Dr. Gutierrez, from the bottom of our hearts, Jimmy, Judy and our furbaby, Juju!

posted: 08/26/2023

I came in with my dog who was pushed to the bottom of the wait list. Adrianna who was at the front desk had a very poor, unprofessional, and distasteful approach to her customer service. With waiting for 5 hours each time I spoke with her it was very distasteful. I am in visible distress as my dog Marshmallow was infested with fleas, biting into her paws and nose which started to bleed which then also lead to her crying. I begged for my dog to be seen several times where in which Adrianna mentioned being that it wasn’t a severe emergency, my dog would be seen last. She told me on numerous occasions that if it were a big deal I could just take my dog else where, after waiting for 5 hours I expressed to her my impatience and distress with the situation she mentioned “Well, others have waited longer”! I’m sure that Adrianna’s attitude and actions go against the values, pillars, and standards of this clinic. My hope is that her behavior is addressed! My dog sat on concrete for 2 hours with a laundry crate over her before I raised concerns and they offered to bring her in and make her comfortable. This is very inhumane and I hope that other dogs don’t have to experience being in humidity on concrete as mine was. This is unacceptable and I hope that this review/complaint is addressed accordingly

posted: 09/04/2023

Always a superb experience here. Welcoming and caring staff. Treatment options always explained thoroughly. Staff goes above and beyond. Had a question about my pet’s meds at 3:30 in the morning, and they were there to answer my call and very helpful. Two of my pups have had spinal surgeries here, which have allowed them to live pain-free lives. Highly recommend this practice.

posted: 09/28/2023