DownDog Veterinary Clinic

4.9 (89 reviews)
14815 Ballantyne Village Way Suite 100, Charlotte, NC 28277, USA

Hours

Monday 8:30 AM – 5:30 PM Tuesday 8:30 AM – 5:30 PM Wednesday 8:30 AM – 12:30 PM Thursday 8:30 AM – 5:30 PM Friday 8:30 AM – 5:30 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at DownDog Veterinary Clinic

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about DownDog Veterinary Clinic? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.9

89 reviews

Dr. Kimmel is the best veterinarian I know. Very knowledgeable and kind. When our dog Gracie had her X-rays to determine how many puppies she was having they threw her a baby shower. I would highly recommend her and her team.

Nov 9, 2023

The staff is very friendly and helpful. My dogs are treated like stars at DownDog. Last time I was there I could hear the staff all yell my dogs name in excitement when they took him to the back for an examination. He’s excited to see them and they are equally excited to see him. They love what they do.

Nov 13, 2023

I’ve been going to DownDog Vet Clinic for two years now, and haven’t had a problem until today. We brought my dog in for emergency breathing issues/behavior. They proceeded to tell us “if you want to drop her for the day, we might be able to work her in” like she’s a vehicle or something. The receptionist had no compassion or care that my dog was having issues breathing and was ridiculously rude. The lady working the front desk this morning doesn’t care about your pets. We ended up taking an emergency trip to Companion Animal Hospital of Indian Land who worked us in right away, who were helpful and honest, and they CARED. We gladly wont be return.

Sep 29, 2023

I have never had such a wonderful experience with a vet before. Dr. Kimmel and all of the ladies at DownDog are so sweet, caring and professional. My dog and I felt welcomed and comfortable at our visit. They have been keeping in touch to make sure he’s responding well to medication and healing overall. From now on, I will always be a client :)

Jul 7, 2023

We take all three of our canines to DownDog and have had such a wonderful experience with the staff and treatment plans. I highly recommend anyone in the market for a new healthcare provider for their pets to consider DownDog.

Nov 8, 2023