Banfield Pet Hospital

They were negligent and double vaccinated my cat. They didn’t apologize or was emphatic but instead said it was good that my cat got this which is mal practice. I was going to confront them but I had conflicting appointment right after this hour long appointment( which was suppose to be a quick check up since I last saw them in October) because they were irresponsible. Instead I contacted corporate on the phone and will do so again to file a report. It’s terrible that I always get a different veterinarian every visit which basically suck because i don’t have any knowledge of what type of person my cat is in the care of. I definitely will be canceling my subscription after my year end.:( new cat owners beware )

posted: 11/15/2025

Today I was welcomed by front desk really Nice, I saw Dr. David and his assistant ( i forgot her name) they were amazing His assistant keeping me updated of the Charges of everything, Bobby was dealing with flea/Scratches issues, Dr. David, he was educating me on how to deal with these issues later on, letting me know that these things can come back and I need start taking care of it now so this Doesn’t keep happening and more spending out-of-pocket, The assistant, she was amazing, letting me know the charges of everything and also Handling Bobby with such a care❤️ I usually tend to get busy and forget about the vet visit, But as from right now, I’m really pleasant on how this vet visit was compared to other Vets I went, Thank you so much for taking care of bobby and educating me about everything! 🐾🐶

posted: 05/31/2025

If you have a gut feeling that your dog is ill, don’t take them here. Took my shih tzu here THREE TIMES because she seemed to be losing sight, and each time the doctors told us nothings wrong. Clearly something was wrong, because now 2 months later my dog is bumping into things she can’t see. Talking to other people, ive been told that the place has also done nothing for the health checks of their pets, and the price charged for their “services” is ridiculous. I’ve been told to better spend my time at other doctors.

posted: 05/08/2025

Made an appointment for my cat 1 month in advance. I confirmed the appointment multiple times days in advance. The day before my appointment I got a call stating that there would not be a provider to take my appointment that day and that I would need to reschedule. Why make me confirm my appointment that I made a MONTH IN ADVANCE to then tell me to reschedule last minute. I see this is also a reoccurring issue. Pretty unorganized.

posted: 05/16/2025

My fiancé and I recently got a 7 month old puppy who needed a new home. Unfortunately we had very minimal info when it came to his vaccinations and needs medication-wise. We started looking into a few options for vets, then we chose Banfield Pet Hospital. Once we got there and met the nurse, Bree and Dr. Faranda, we immediately knew we’d made the right choice for our veterinarian. They made us feel right at home, answered all of our questions, and were extremely informative. I was beyond highly impressed by both of them with how they handled our dog, since he’s a bit skidding still, and cared for each and every one of his needs. If you’re looking for a vet to go to, DEFINITELY pick this one!

posted: 03/18/2025