Banfield Pet Hospital

4.1 (136 reviews)
15235 John J Delaney Dr K, Charlotte, NC 28277, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 9:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

136 reviews

We had our first appointment with Banfield today, after adopting a puppy from a rescue. The team was excellent and the vet took her time to explain things thoroughly and what to expect developmentally as well as strategies to handle them. We were very pleased with the care we received.

Nov 9, 2025

It wasn’t a horrible experience, I just didn’t have a great one. The offices/examination rooms are dirty. It doesn’t look like they do much upkeep in the individual rooms however the lobby is clean (a quick wipe down on the tables wouldn’t hurt between pets— also helps prevent the passing of germs/bacteria/etc) . I never met the vet since they took my dog to the back for his vaccine & examination. Usually I have a thorough talk with my vet regarding my pets overall health but they don’t do that here. David was extremely nice that’s why I rated this place a 3. Also they are running a promo with first time new visits a free examination however since it was done in the back, I’m not even 100% sure they did one. We received the services that we needed, prices are competitive, and their calendar is pretty flexible however I doubt we will be back. I need personal interaction with my vet

Aug 14, 2025

Awesome practice, staff is caring and kind, even the rotating doctors are great! I love Banfield @ Ballantyne, y’all deserve an award. 🏆 Edit: I’ve been coming to this location for at LEAST four years for all of my canine’s & feline’s needs, and I am always so happy with how nice and caring the entire staff is, with myself and my pets. Thank y’all so much for being the best vet clinic in Charlotte!

Jul 29, 2025

We went to this location last minute because they had an opening instead of our normal South Park location. I cannot begin to explain the differences in experiences. The Ballantyne location has way better parking, insanely nice staff, huge waiting room, great area for kids but the tech and vet made all the difference. They were short staffed and still took care of all of our needs and fast. Made us feel like the only ones there. Dr. Green recently started at this location and she is AN ANGEL ON EARTH!!!!! I’m so grateful I stumbled upon her and will be going to her exclusively moving forward. I promise you will have an incredible experience with her and at the Ballantyne location. Thank you Dr. Green!!!

Nov 18, 2025

One of the best visits ever. The vet was so helpful and answer all my questions. Her details recommendations make me feel my Kyra’s health safety. Love our vet’s office. Thanks and Cheers to Dr. Elise N. Holland. one of the BEST!!! Blessings

Jul 19, 2025