Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,232 |
| 4.9 | Embrace | 19,979 |
| 4.9 | Fetch | 5,924 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,375 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,290 |
| 4.8 | Nationwide | 25,718 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,355 |
| 4.8 | Prudent Pet | 2,868 |
| 4.7 | Pumpkin | 3,556 |
| 4.6 | Spot | 11,604 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
Explore Topics
Reviews from Google
178 reviews
I had the best experience here, so 10/10 recommend. As soon as I walked in, the shift lead, Jamie was so helpful and friendly to me and my fur baby. She made the check in process so smooth and explained everything perfectly regarding the different plans. Definitely will be back to visit.
Nov 18, 2025
I have been using this Banfield location for years and have always been happy with the service. Their Wellness Plan is also a great option!
Nov 13, 2025
The kindness of the staff is on again off again...Whenever I call, it seems like an inconvenience that I'm calling. Sometimes I'm hung up on after holding for several minutes, and then when I call back they say that they didn't hang up. The care is good and the location is super convenient, I just wish the front desk staff would be a little friendlier. We've been with Banfield for almost 17 years, but if and when the time comes, I'll probably switch to something else.
Sep 2, 2025
Your pet is better off receiving care somewhere else. I dropped my cat off for a dental cleaning and comprehensive exam. After I brought her home, I realized her claws had been clipped without my request, consent, or approval. When I called Banfield and said that my cats nails had been clipped without my consent the response from the receptionist was "well we didn't charge you for it" in a rude manner. She then said "I dont see what the issue is." My response was, "I would like to know why this was done even though it wasn't requested." I got another rude response of "well idk I wasn't working yesterday when your cat had her appointment." Regardless of being charged or not, I left my cat in their care trusting that they would only do that which was necessary and approved. Instead of honoring my wishes, they subjected my cat to unnecessary treatment and discomfort. I got multiple calls from the vet the morning of the visit with updates on the progress of the cleaning. There was no mention of the claw clipping. Additionally, they neglected to put the claw clipping in her medical/visit summary. It's as though they intentionally tried to hide their actions. Anyone in need of vet services for their animal should avoid this place. Their priority is profits rather than customer service and quality pet care.
Jun 28, 2025
Find a different vets office/business or different Banfield location, not the one on Sharon Rd. Charlotte. The lack of care, guidance, and indifference by vets at this location led to the death of my 12 yr old senior in 3 weeks. I have since spoken to an ex employee from this location who said they’d never go back or bring a pet there. My girl died in December and I miss her dearly and it could have been avoided if the vets just cared. After reading other reviews here it looks like I’m not alone. I went to a Banfield in CT with 2 other dogs and the care was 5 star…for years! Then came to Charlotte and Banfield on Sharon Rd. Initially Dr. Burch was there and she was fantastic. Then the current full time vet came in and it was ok at first but as time went on the new vet just didn’t care. Who knows why. Contact me if you want details. Update: it’s been 4 months since I lost my little girl & it haunts me how indifferent the vets were at this location. They could have helped, they could have been caring, but they weren’t.
Apr 23, 2025
Veterinarians in Charlotte, North Carolina
4 Seasons Cat Hospital
6926 Shannon Willow Rd # 200, Charlotte, NC 28226, USA(704) 752-5120
Animal Dermatology Clinic
9201 State Hwy 49, Charlotte, NC 28273, USA(704) 588-7004
Animal Healthcare Center of Charlotte, NC
3716 Wilkinson Blvd, Charlotte, NC 28208, USA(704) 392-3259
Animal Medical Hospital & 24 Hour Urgent Care
3832 Monroe Rd, Charlotte, NC 28205, USA(704) 334-4684
Archdale Animal Hospital
1319 Archdale Dr, Charlotte, NC 28217, USA(704) 552-2333
Ark Veterinary Services PLLC
6444 Albemarle Rd, Charlotte, NC 28212, USA(704) 675-7387
Armstrong Animal Clinic
4346 Monroe Rd, Charlotte, NC 28205, USA(704) 334-1996
Atrium Animal Hospital
6520 McMahan Dr, Charlotte, NC 28226, USA(704) 542-2000