Banfield Pet Hospital

3.8 (212 reviews)
206 S Sharon Amity Rd, Charlotte, NC 28211, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday 9:00 AM – 4:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.8

212 reviews

I can’t say enough incredible things about Dr. Goff and her amazing team. I came in with my puppy Mila during an emergency situation, and from the moment I walked through the door, I was met with warmth, compassion, and a calming presence that I desperately needed. Dr. Goff’s bedside manner is unmatched—she cares deeply, leads with compassion, and her knowledge and love for animals truly shine through. It’s clear she’s doing this work from the heart, and Mila and I felt that in every moment. A special thank you to Dajuana and Danielle at the front desk—absolute sweethearts who instantly made me feel supported and at ease. Danielle advocated for Mila and Dajuana was on her hands and knees giving my baby attention—And to Leslie, the vet tech, thank you for your gentle, reassuring care and for treating Mila as if she were your own- you get 10/10 stars. You assessment was through and well done. You were a true light in a stressful moment. Mila and I are beyond blessed to have found Dr. Goff and her incredible team. Thank you all for going above and beyond—you turned a terrifying experience into one filled with comfort and hope.

Jul 3, 2025

Extremely frustrated with my service here today, provided by Banfield in Cotswold. They told me my dog was ready for pick up and then released other dogs and made me wait for 30 minutes. When I finally do get him I was told to get a prescription dog food but the doctor who say him gave him a shot and said if the shot doesn’t clear up his allergies then to get the dog food so I had them go back and ask the doctor and she said now I need to buy it? Feels like they weren’t reviewing notes or actually paying attention at all to me or my dog. Super displeased with my visit today. Would go back to Banfield but will avoid this location due to carelessness.

Jul 15, 2025

A lot of complaints in the reviews. But Not Here! 🙌🙌🙌 Been with this Banfield for 8yrs. The entire staff loves my dog and my dog loves them. He never wants to leave. Front desk employees have been nothing but amazing. Dr. Davis, Dr. Sprattling, and especially Dr. Goff have been amazing Vets.

Jun 16, 2025

My kitten had become very sick and we could not find a vet who could help her or figure out what was wrong. Luckily, we made the decision to go to Banfield and had Dr. Cowell who helped us to discover what was wrong with my Brie. She was diagnosed with Panleuk which was scary but due to the advice from Dr. Cowell and staff I was able to give her the care that she needed and since has become back to her normal self and is like the sickness never even happened. Dr. Cowell definitely saved my babies life!

Aug 22, 2025

Ive been using this pet hospital for 4 years, Most of the staff are very nice, but for them to be a "pet hospital" they aren't very knowledgeable, and dont have any allergy options other than Apoquel, Cytopoint, or an expensive prescription food. When you set up an account they lock you in with Autodraft, and if you dont have it they charge you a $20 late fee. The payment is $67.00, and they charge 1/3rd of that as a late fee! On top of being super expensive!! Oh and if you sign your pet up for a plan you have to pay it for a year even if your pet dies!!! It's a scam to get money with very little actual medical advice! The amount of "guessing" that's done is crazy work for the amount they charge.

Sep 6, 2025