Banfield Pet Hospital

4.5 (214 reviews)
5815 Highland Shoppes Dr Unit 300, Charlotte, NC 28269, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 5:00 PM Sunday 8:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

214 reviews

This location has been awesome! I've been taking my fur-family to this vet for about a month + now and have seen massive improvements in his health and overall joy. There were chances for me to invest in the wrong things to treat him, and I was advised against some of those choices not to get stuck into a contract without confirming "clean health". I am Very thankful to the entire staff here, I highly recommend this vet for your fur family!

Sep 10, 2023

Great for safety of pet owners, and staff! They come to your car and call if they need to ask anything. The wellness plan is well worth the money. Doctors are fabulous!

May 8, 2021

Typically I have no problems at this location, which I’ve begun visiting with my cat and dog since moving to the area, though I very much miss the professionalism and friendliness of the doctors and staff at my South Park vet office (and after this experience will start making the drive to go back). Today, though, I had a very disappointing experience with the front desk staff, especially the more tenured receptionist who was present, when I politely pointed out an error on their board that was offensive yet easily corrected. Rather than choosing to listen and have a conversation about a simple correction, she chose to close off her mind and argue. What could have been a friendly conversation became an uncomfortable and unnecessary back-and-forth. When I mentioned the incident to the practice manager, she casually brushed off my concerns.

May 18, 2023

I was there for my first visit was yesterday, and I had to put my dog to sleep.. one of the most hardest days of my life. But these staff took their time, no rush, let me say goodbye for as long as I needed. The staff came around to give him love and hugs and kisses and treats as well. I just could not be anymore thankful towards them. Thank you so much. I was so impressed by the compassion and love that I will be using their services from now on. This staff truly cares for the pets that come in.

Mar 18, 2023

Always on a long hold. Called once at 3 pm and the automated system said they were closed, though the business hours said they didn’t close until 6. Called back and someone answered. Almost like they were too busy and turned on the automated system. Also, called as my dog was sick and they didn’t have an open slot for 4 days due to his weight in the kennel. There were no face to face options either.

May 10, 2023