Banfield Pet Hospital

4.3 (218 reviews)
4451 Lemay Ferry Rd, St. Louis, MO 63129, USA

Hours

Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 6:00 PM Saturday 9:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,907
4.9 Fetch 5,691
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,260
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,344
4.8 Nationwide 25,431
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,132
4.8 Prudent Pet 2,811
4.7 Pumpkin 3,393
4.6 Spot 11,341
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

Explore Topics

Reviews from Google

4.3

218 reviews

Banfield has been taking care of my 16 yr old kitty since she was 3 days old. They love all animals and give the BEST care. ❤️ Here's my girl enjoying a sunbeam while waiting for her bloodwork results to come back.

Jul 7, 2024

I brought my dog in for a routine check up. The doctor asked if I had any concerns. I expressed concern for two issues that I wanted them to check out. They asked if I could leave him so they could do an XRay and a biopsy. This was 10:00 in the morning. They told me he would be done by noon. 3:30 rolls around and I have to call there to see if he is ready. They told me he was good to go. I went in to pick him up and instantly noticed he was not walking right. I put him in the car and he started falling over. I got out of the car to see what was wrong with him. I noticed his back paw was buckling. I immediately picked him back up and brought him back in. The tech said they hadn't noticed that before. The doctor came in and said there is a slight chance that they hit a nerve, but she knows that possibility was extremely low and it was more likely from when they manipulated it during the XRay. They asked if we could leave him another 2 1/2 hours for observation. I left him, really not wanting to since no one seemed to know what happened, how were they going to treat the injury if they didn't know what they did? But, I left him. I came back the 2 1/2 hours later and noticed right off the bat that he had a huge knot on his paw (there was no knot before). The tech and the doctor said they didn't notice that while he was there (how did they not notice if they were observing him for the last 2 1/2 hours?) The tech then says, "well, we noticed he has been standing on his buckled paw" !!!! If you noticed it, why in the world would you let him continue to stand on it knowing it was already injured!!! Again, no answers to why this happened, just a "we gave him emergency steroids and it seems to be helping". They sent him home, unable to walk on his own. They told me they would call the next day to give me the results and check on him. The next day a tech calls, not a doctor, or the doctor who injured him, but a tech who says the results won't pull up, sorry can I call back the next day. Seriously?!?! Nothing about how is your dog? Is he walking yet? Nope...nothing. I had to wait almost 2 weeks to get those results. Here we are 3 weeks later and my dog is still struggling to walk. I have to carry him up and down all steps, he can't jump, and he has terrible leg weakness, to the point that his back leg just "slides" away from him. Definitely don't take your dog here!!! And I wouldn't purchase the Optimum Wellness Plan or your stuck with bad care for the year!

Sep 18, 2024

Had a great first time experience taking my doggie Herbo over there. Amanda was beyond amazing, she was so gentle and patient with us even though my dog was anxious. She answered all my questions and overall we had such a great experience. Its always nice to encounter people that have a great passion for what they do and we will be returning.

May 11, 2024

The vets and vet techs always have me and my dog Gracie Lou best interest in mind. They know her well and how to care for her neverousnes and that is much appreciated

Jun 7, 2024

I was very impressed with the Hospital I went in after a couple days of not being able to get my cat looked at by a few of other vets, due to short staff and other issues which I understand. I asked if they took walk ins said no but we got a drop off appointment the very next day. The receptionist that night was very pleasant and helpful. The next morning I dropped off my cat and a different receptionist checked us in and she was also very pleasant and so helpful. When I picked my cat up, the doctor came out and talked to me she was so very nice. I loved the whole experience. My cat is doing great. I would take him back there and tell others

Nov 24, 2022