Metropolitan Animal Emergency and Specialty Center, A Thrive Pet Healthcare Partner

The people here are AMAZING. They saved my pup's life. He swallowed a rope toy which ended up lodged in his intestinal tract. He was in Friday afternoon, released 24 hours later. The front desk staff is very professional, friendly, and attentive. The doctors, what can I say about them? This is where the amazing comes in. Both Dr. Yang and Dr. Ringley were very attentive, detail oriented. The way they spoke and explained the situation gave off confidence in that they knew how to address the issue while displaying care for my dog. My pup is now recovering comfortably and even after his procedure I called for follow-up questions and they went out of their way to help me. Thank you so much for everything you did!

posted: 06/17/2024

I cannot say enough good things about this place. I brought in our very badly injured Weimaraner in the middle of the night. The veterinarian on duty was calm and straightforward and clearly explained to me what she would be doing. Every staff member I encountered was kind, empathetic and helpful. I was there four different times over two weeks - (I) the evening with the emergency, (ii) picking up our dog a day later, (iii) returning days later to get his drain removed, and (is) finally when he had his many stitches removed. The entire team was top-notch and made a traumatic experience much less traumatic. Our dog, two+ weeks later, is recovering beautifully. Thank you all so much!

posted: 08/15/2024

From the moment I arrived at the hospital I was greeted with compassion and comforted by the staff. The Doctor was very kind and helpful in making the most difficult decision I have ever made. I can not think of a more loving way to say goodbye to my little boy. Metropolitan Animal Hospital made it possible and Im forever grateful.

posted: 07/12/2024

Kind, professional, accessible. The staff and doctors communicated clearly about our dog’s health issue and gave us options for her care. When I had a follow up question the next day they were responsive and helpful. We came here years ago with our other dog and we will definitely come again as needed. I highly recommend Metropolitan Animal Emergency hospital!

posted: 08/20/2024

I cannot say enough good things about this place, and that's coming from someone who is incredibly picky about vets and places that see my furry children. The staff is absolutely wonderful, beyond kind, knowledgable, sweet, patient, and all the good things. 10/10 top notch staff, both for beside manner and knowledge in treating tricky cases. (And for how they handle sweet fur babies and awful moments) I took my beloved cat here when she suddenly had breathing issues and wasn't eating or drinking for the past 24 hours. They took her back immediately, and unfortunately they caught that she was in heart failure and had lung cancer that had spread all over her body. The doctors were incredibly kind and patient with me and my fur baby (even as I was sobbing hysterically at the news, she was completely normal prior, zero symptoms) and went over all of the options. We tried everything we could, but her heart failure was too far along and she wasn't able to be stabilized. (At no fault of the doctors!) She quickly declined, and the staff was extremely kind in helping me make decisions, without being pushy whatsoever. When it was clear that I only had moments left with her, they were beyond wonderful in facilitating a very peaceful goodbye in a quiet room alone. They let my family and I hold her alone for as long as we wanted, and gave us all the time in the world to say our goodbyes. I am extremely grateful for this place and the vets and staff here, I couldn't have asked for a kinder gentler more peaceful way to end an extremely horrible and sudden day. The staff members who met my fur baby also sent thoughtful handwritten notes a couple days later. Bottom line - this place is incredibly kind and wonderful, take your fur babies here if you ever need to.

posted: 07/17/2024