New London Veterinary Treatment Facility

4.5 (59)
521 Grayling Ave, Groton, CT 06340, USA

Hours:

Monday: 8:00 AM – 4:00 PM

Tuesday: 8:00 AM – 4:00 PM

Wednesday: 8:00 AM – 4:00 PM

Thursday: 8:00 AM – 4:00 PM

Friday: 8:00 AM – 4:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at New London Veterinary Treatment Facility

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.4 AKC 894
4.5 ASPCA 12,057
4.9 Embrace 20,305
4.9 Fetch 27,409
4.1 Figo 2,786
4.5 Hartville 177
4.9 Healthy Paws 10,736
4.8 Lemonade 815
4.6 ManyPets 2,428
4.6 MetLife 5,637
4.8 Nationwide 21,417
3.9 Pet Assure 15
4.4 PetPartners 117
4.3 Pets Best 14,113
4.7 Pumpkin 2,549
4.6 Spot 9,855
4.8 Trupanion 62,914
4.8 Prudent Pet 2,445

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Kennedy Shippee

Truly cannot recommend them enough. I needed a last minute health certificate for a PCS to Japan the day before and without being a patient they were able to get us in and issue all of my dogs paperwork for an insanely affordable price. Dr. McCoy and all the staff were so friendly and accommodating.

posted: 01/29/2025

Mrs Sunshine

I truly wish I could give a higher rating, but this place really gave a horrible impression. Our appointment was at 1:40pm. We arrived on time, even a few minutes earlier. The receptionist, Michelle, told us to sit down and that we would be helped quickly. 30 minutes later we were finally called back. The room was huge enough to accommodate myself and my family with tons of space left. Immediately, Michelle told us only two people per room. OK, understandable, but another military family who also had their kids in a room were given an allowance for some reason. I tried to get pricing for treatments but Michelle stood in the doorway, rattled off prices without showing me an itemization, and then shut the door. During this time I was trying to communicate over the phone what the prices were to my husband, but the reception in the building was nonexistent. So, my husband came back inside so I could discuss it with him. Within minutes, Michelle opened the door and rudely told him and my son to get out of the room. OK, fine. The vet tech came back in and asked what I decided on for treatment. Again, with their vague pricing i was unsure about what the total price would be. Unfortunately, we couldn't secure treatment for my senior cat because of time constraints, so we had to leave at 2:30. They don't stick to a timely schedule here. I'm not even sure the low prices here are worth it with the behavior of their receptionist. On a positive note, the vet tech was very kind.

posted: 06/17/2024

Tiger Lily

HORRIBLE front desk. Called multiple days in a row with no answer only to be told not to leave a message. Can only schedule appointments 1 day per month and they were booked within 20 minutes. The office’s response to not answering their phone was for me to take time off of work and drive in to schedule an appointment….I thought that’s what phones were for. Comical.

posted: 10/30/2024

Allison McEntee

They schedule annual checkups about a month out (not sure about sick visits), so plan accordingly. Easy to transfer records from previous vets. Vet and techs are very nice and provide clear information. Employees seemed to get along with each other well.

posted: 10/17/2023

Elizabeth Stevens

Great experience with my cat and dog here. They were also very good at explaining things and were proactive in asking about next move regarding care plan and information about preventative treatment. Definitely not looking to take my money, but rather giving my pets the right care.

posted: 11/11/2021