New London Veterinary Treatment Facility

4.5 (59 reviews)
521 Grayling Ave, Groton, CT 06340, USA

Hours

Monday 8:00 AM – 4:00 PM Tuesday 8:00 AM – 4:00 PM Wednesday 8:00 AM – 4:00 PM Thursday 8:00 AM – 4:00 PM Friday 8:00 AM – 4:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at New London Veterinary Treatment Facility

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about New London Veterinary Treatment Facility? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,221
4.9 Embrace 19,969
4.9 Fetch 5,895
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,362
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,182
4.8 Nationwide 25,675
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,323
4.8 Prudent Pet 2,859
4.7 Pumpkin 3,525
4.6 Spot 11,551
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

59 reviews

Truly cannot recommend them enough. I needed a last minute health certificate for a PCS to Japan the day before and without being a patient they were able to get us in and issue all of my dogs paperwork for an insanely affordable price. Dr. McCoy and all the staff were so friendly and accommodating.

Jan 29, 2025

I truly wish I could give a higher rating, but this place really gave a horrible impression. Our appointment was at 1:40pm. We arrived on time, even a few minutes earlier. The receptionist, Michelle, told us to sit down and that we would be helped quickly. 30 minutes later we were finally called back. The room was huge enough to accommodate myself and my family with tons of space left. Immediately, Michelle told us only two people per room. OK, understandable, but another military family who also had their kids in a room were given an allowance for some reason. I tried to get pricing for treatments but Michelle stood in the doorway, rattled off prices without showing me an itemization, and then shut the door. During this time I was trying to communicate over the phone what the prices were to my husband, but the reception in the building was nonexistent. So, my husband came back inside so I could discuss it with him. Within minutes, Michelle opened the door and rudely told him and my son to get out of the room. OK, fine. The vet tech came back in and asked what I decided on for treatment. Again, with their vague pricing i was unsure about what the total price would be. Unfortunately, we couldn't secure treatment for my senior cat because of time constraints, so we had to leave at 2:30. They don't stick to a timely schedule here. I'm not even sure the low prices here are worth it with the behavior of their receptionist. On a positive note, the vet tech was very kind.

Jun 17, 2024

HORRIBLE front desk. Called multiple days in a row with no answer only to be told not to leave a message. Can only schedule appointments 1 day per month and they were booked within 20 minutes. The office’s response to not answering their phone was for me to take time off of work and drive in to schedule an appointment….I thought that’s what phones were for. Comical.

Oct 30, 2024

They schedule annual checkups about a month out (not sure about sick visits), so plan accordingly. Easy to transfer records from previous vets. Vet and techs are very nice and provide clear information. Employees seemed to get along with each other well.

Oct 17, 2023

Great experience with my cat and dog here. They were also very good at explaining things and were proactive in asking about next move regarding care plan and information about preventative treatment. Definitely not looking to take my money, but rather giving my pets the right care.

Nov 11, 2021