Emergency Pet Clinic of Longmont

From front of office staff to Dr. Manning this place is amazing. The care, knowledge, friendliness, and efficiency was really impressive. Our 20 year-old cat accidentally fell off a balcony and the amount of care and information they provided us made us feel extremely confident in a very scary situation. I would highly recommend this emergency clinic! I couldn’t be more grateful to have found this place.

posted: 05/07/2025

We had to take our cat here late at night (over a holiday weekend) when she kept vomiting. Turns out she had eaten some yarn and needed emergency surgery. The team here was amazing, and even worked with us to provide the best care for our cat within our fixed budget. The team was kind, compassionate, and communicated with us each step of the way. She ended up being in their care for 2.5 days before they felt it was safe to bring her home. If any of our animals have an emergency, I won't hesitate to take them here if I'm unable to reach out regular vet!!

posted: 04/22/2025

Had to rush my Bernese mountain dog Bear here at 3am. They got me in super quick and determined that my 9 year old boy was already actively dying. They did not try to sell me anything unnecessary and just made him comfy to pass on his own. They gave me plenty of time to be alone with him after he was gone and I felt so loved and heard about my sadness for losing my boy so suddenly. I did not feel rushed or anything to leave his side. I then received his ashes in a beautiful urn and his paw print with his name. Nothing but impressed with this whole crappy situation ❤️ we even received a handwritten card with their condolences. Nothing but respect for these wonderful people in our sudden time of loss.

posted: 03/27/2025

I’m giving the Emergency Pet Clinic of Longmont two stars because, while the doctors and nursing staff provided excellent medical care for our dog, Piper, the front-desk experience was extremely disappointing and distressing. Over the past couple of weeks, we’ve worked with several veterinary clinics as Piper required emergency surgery for a foreign object in her lower intestine. Almost every office we spoke with was compassionate and supportive — unfortunately, that was not our experience here. When we called with a post-surgery concern, we were shocked when a staff member responded by saying, “euthanasia is always an option,” and proceeded to list worst-case scenarios such as sepsis, infection, and rupture. This felt completely uncalled for, especially since Piper was simply experiencing a bit of GI sluggishness — a relatively minor issue under the circumstances. The suggestion of euthanasia, without even seeing her, was both inappropriate and deeply upsetting. Despite our hesitation after that interaction, we brought Piper in due to limited emergency options in the area. She stayed for 24 hours, and when I called the next day to arrange pick-up, the front-desk staff member abruptly hung up on me before I could finish my sentence. Additionally, during our visit, it was clear that the front-desk environment was tense and poorly managed. The individual who appeared to be the front-desk manager was visibly harsh and dismissive toward their own staff, which added to the uncomfortable atmosphere. While we are grateful for the care the medical team provided to Piper, the lack of professionalism and empathy from the front-desk and management significantly affected our overall experience. For that reason, I cannot confidently recommend this clinic to others.

posted: 04/24/2025

Thank you all for helping my four legged friend. We are forever grateful to Dr. Z and his assistants for helping my dog, Beans, feel better. The front desk worker, Grace, was so compassionate and kind too.

posted: 03/09/2025