Pacific and Santa Cruz Veterinary Specialists

I had such a good experience last night. A neighbor handed me a neo natal kitten late, and he needed some support. I also needed instruction on how to syringe feed. Summer really helped me out despite how busy they were. I also appreciate Sabrina for talking with me. I was panicked as to how to help this little kitten. I felt very supported in finding my way step by step.

posted: 10/05/2025

I carried my dog in after he collapsed. Vet Tech comes out to get history and gets super judgy when I say my dog has never had bloodwork. I carried him to the back where he remained for over 3 hours with very little updates. When the vet came in to talk to us right off the bat she told us she did an ultrasound without our permission and then charged us for it. The staff made us feel like a terrible owners for not having pocket loads of cash. When we disagreed to pay their $2900 estimate for an overnight, they wrote on our dogs records that we refused medical care against doctors advice. Our dog was sent home with a raging infection, a fever and a $1000 bill. This place isnt in business for the care and love of your pet, they are just there to get as much money from you as they can. No compassion. We were never offered any sort of financial assistance as a low income family. Very disappointed.

posted: 12/11/2025

I have always been extremely happy with service at Pacific Veterinary Hospital. Both of our dogs have had excellent care and the staff is both kind and supportive. My greatest praise goes out to Dr. Pressel for her outstanding care of our Nahla and keeping us informed of her daily fight for survival. She is an extraordinary physician. Thank you all.❤️

posted: 09/17/2025

Thank you to the vets and techs and support staff at Pacific & Santa Cruz Emergency vet for their compassion and care. Our sweet pup was hit by a car and had extensive injuries to his back paws. The surgeon, Dr Kalff, was incredibly patient and informative and is clearly exceptionally skilled. It was a very long recovery and the standard of care never changed. We had universally positive experiences with the surgeons, vets, techs, and front office staff. ER vets are expensive and can have frustrating waits, but having spent many hours/days in their waiting room, l understand the difficulties and challenges they face. They remain kind and patient throughout. Do not hesitate to entrust your pet’s care to them. We are forever grateful.

posted: 12/12/2025

Heros. Saved our beloved dog with an emergency splenectomy after we were given a heartbreaking diagnosis at our local vet. He beat the odds and was just diagnosed with a benign mass and will hopefully have many more years with us. To Dr. Robison, who was amazing and told us to go for the surgery, to Dr. Arbaugh who skillfully performed the life saving surgery, and Dr. Brady who cared for our grumpy boy after... along with all of the techs and staff, we are eternally thankful and grateful.

posted: 12/16/2025