Parkway Pet Clinic

The staff at the clinic were pleasant and professional. They were compassionate and helpful when I brought my beloved cat in because of an emergency.

posted: 09/16/2023

I really love this vet. I've been with Mohnacky for 3 years, and I can't stand their pricing and constant upselling. I decided to try Parkway. Their office staff are kind, and scheduling was immediate and no fuss. This place is very straightforward and fair. Their exam fee is reasonable, and the vet, Dr. Chou was knowledgeable and caring. There is no upselling unnecessary services or outrageous pricing here. Pay no mind to the reviews saying Parkway is dirty or things are broken. The building is older, yes. But it is a very clean facility and certainly smells very clean. I'll take family owned, reasonably priced, and quality vet care over some fancy smancy building with new everything. New doesn't always mean quality. My pup had a nasty ear infection and the vet tech even came in to show me some techniques in cleaning the ears. It was super awesome. I was taken at the correct appointment time, and out within an hour. And even if I wasn’t, I’d still give this place 5 stars because of how up front and cool they were. A very good experience, we will be making the switch.

posted: 06/20/2023

Called about a question on a medication, was told vet wasn’t available and I would get a call back, no call back. I called back and lady told me I needed to bring my pet in for a check up so I made an appointment and showed up for my appointment and there was no appointment the lady wanted to reschedule me for 3 days later so I walked out. Bad service and no consideration for customers time and our pets condition.

posted: 07/07/2023

We waited in line for over an hour. I drove 40 mins there and back 2x to go pick up my pet that received no treatment. I got a refund and it was a complete waste of our time. Why schedule so many pets if they know they can’t treat all of them. This causes unnecessary stress to our pets to be left there for hours and be brought home with 0 treatments. I would’ve preferred them tell me they can’t see us today than to have me pick up my pet w no treatment. I pet returned scared and stressed out for no reason. You get what you pay for this place is not worth the time. 0 apologizes for the hour long wait and the waisted resources to get here.

posted: 01/29/2023

I have brought my dogs to parkway pet for a couple of years now and have always been satisfied. The staff is very friendly and understanding and the doctors are very thorough and caring.

posted: 01/26/2023