Banfield Pet Hospital

4 (100 reviews)
5434 Ygnacio Valley Rd #30, Concord, CA 94521, USA

Hours

Monday 9:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 12
4.5 AKC 1,798
4.4 ASPCA 12,190
4.9 Embrace 19,923
4.9 Fetch 5,739
4.1 Figo 2,855
4.4 Hartville 182
4.9 Healthy Paws 11,282
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,535
4.8 Nationwide 25,474
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,167
4.8 Prudent Pet 2,819
4.7 Pumpkin 3,422
4.6 Spot 11,390
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

100 reviews

See my reviews of shopping center. Great help, saved my boy from liver damage. All my pets are neutered and I'm sure if I didn't have insurance it would have cost over 3000. With great staff and itemized detailed information you get your money's worth 'in the long run' don't beat yourself treat yourself to a committed staff and insurance coverage.

Jan 8, 2026

Between getting put on hold for 40 minutes just to be hung up on at and have them close the clinic. To trying to rush us out of the clinic and my pet getting stabbed (when my pets still bleeding 5 minutes after the injection that’s not proper care) we will never be going back to this vet again. Please properly train your staff on how to do injections and proper bedside manner when both the animal and owners are upset with your care.

Mar 31, 2025

So me and my girlfriend brought our cat here. He was a stray that we took in so we wanted get him checked for fleas etc. The doctor basically told us he had no fleas and was healthy outside of his dental work and we were basically said "okay that's good". Come to found out later that the doctor lied to us. He did have fleas and it wasn't recent they had been on him for a while. Then apparently he also had asthma and we noticed certain things weren't even mentioned in the paperwork. The doctor told us the cat wouldn't allow them to draw blood and that he kept moving. Now I'm of the impression they didn't even try to draw his blood. I basically spent almost $200 dollars for that doctor to lie to both of our faces. I don't even think the cat has asthma now that's how much he lied. Then if you sign up for their care plan it's even more BS. That first visit was the only visit we ever did. After we found out we were lied to, we decided we're not going back there and i canceled the plan. Well as i was trying to cancel they told me I needed to pay the remaining balance for the services I used which was over $50. The thing is we only went in once and that visit we didn't have the care plan. I paid everything out of pocket. They charged me for things I didn't even use. I wasn't going to keep paying for a plan I wasn't going to use so I was out another payment to these people to be free. I do not recommend this place in the slightest.

Oct 2, 2024

If you have a puppy that has abandonment issues do not take them to this location. I made sure to have an appointment where I would be able to sit with my puppy and the doctor so my puppy would be less stressed and although I had schedule the appointment this way, the vet tech took my puppy and put him in a kennel. While me and my fiancé waited the doctor came in and I could hear my puppy crying, and screaming while the doctor was talking to us what seemed the whole time the doc was in the room. It seemed that the vet tech didn’t make an attempt to check on my puppy as the doctor had to leave the room out of suspicion that it was our puppy. When he came back he told us that he was put in a kennel by himself which is why he was crying the whole time. I could hear my dog stop crying when someone picked him up which is when the doctor came to check what was going on. Having previously stated that my puppy has abandonment issues I feel as though there was no effort put in to make sure he was comfortable as now he is afraid of kennels due to this experience. I will be going to a different location.

Aug 13, 2024

So far we really love this facility and their team!! We have been customers for a couple of years now.

Oct 8, 2025