Deer Creek Animal Hospital & Pet Resort

Horrible experience. Went to an appointment to establish care, update vaccines and have dog's eyes checked. Requested records to be transferred from previous vet. When I entered for appointment the records hadn't been transferred which could have been brought up to me prior to the appointment so i could helped make that happen. The main issue though, was how rude and condescending the vet was throughout the visit. She took no time to build any rapport with me or my dog with any history and immediately labeled him as aggressive when a minute of discussion and friendlier introduction could have made both of us comfortable. Her tone throughout the visit was condescending and she seemed to take smug pleasure in pointing out whatever I might have done wrong. Her exam on the dog was poor which I expressed. She left the room laughing at me mockingly. I thereafter decided I didn't even want the vaccination because I didn't want any more interaction with such a person and ended the visit. I'm disgusted I even paid $66 to see such a negative individual who has no people skills and has poor animal handling skills. I would never trust such a place with animals.

posted: 04/08/2025

We recently moved and I was nervous about finding a new vet. Dr. Balsino quickly put me at ease. He took the time to speak with me about each of my three cats. I can tell he genuinely cares about animals. The other staff were very friendly too.

posted: 02/17/2025

We’ve been long-time clients of Deer Creek Animal Hospital, but our recent experiences have left us less than pleased. When we went to pick up our two dogs from daycare recently, we were hit with an unexpected $150 bill for booster shots. At no point were we informed about these boosters being administered, which turned into an unpleasant and costly surprise during the holiday season. Additionally, there seems to be some ongoing disorganization, possibly due to understaffing or miscommunication. A few times, we’ve been told our dogs were scheduled for daycare, only to arrive and be turned away. It’s incredibly frustrating to plan around these schedules only to have our dogs denied entry. We used to have such confidence in Deer Creek, but this pattern of unexpected charges and scheduling issues has us reconsidering. We hope these issues can be addressed because we’ve truly appreciated the care our dogs have received here in the past.

posted: 12/08/2024

I had a great experience from the time I booked my pups grooming appointment to when I picked him up. The staff was so kind (I’ve had some really terrible recent experiences so this was refreshing!) and helpful! Jen did a PERFECT job on my 7 month old rowdy golden doodle! He’s a bit of a handful so I was extremely impressed when I picked him up and saw what a beautiful job she did on him! Super cute teddy bear cut. Cost was very reasonable especially compared to others. Thank you all for making this a good experience all the way around!

posted: 10/14/2023

Just moved to the neighborhood and looking for a new Vet for my 3 dogs & 2 cats. Upon receiving a welcome card from Deer Creek Animal hospital, I checked out the reviews & facility. I was very impressed & made appts. for all my animals. Loved all the staff and could feel their care. Shortly after my 14yr old cats quality of life took a turn-- I made the heartbreaking decision to put her down. With tears pouring for my sweet girl--we were given the utmost care and respect by the tech & Dr. at Deer Creek-- the comfort I felt as my Neenee crossed over her rainbow bridge. I'm still feeling very blessed to have found them and comforted by how they cared for me & my sweet family member. Neenee's Happy days photo & sweet dreams Thank you from the bottom of my heart Deer Creek Animal Hospital staff 💕🐾💝

posted: 11/20/2021