Hoke Animal Clinic

Alison W

I’ve been using Dr Tucker for about 15 years now. I had used another vet clinic bc a veterinarian I adore ( still) had moved but when she moved out of my area I came back . I had an xl labrador, Sherlock - he weighed 120 lbs (so was a big dog and I am 62 years old ) He had all kinds of issues the last 15 months of his life - I drive a Tacoma and had the heavy xxl ramp to help him get out of the truck , but at the other Vets office ( I had followed ) I would call from 2-3 min away to say I needed help ( with the huge ramp ) to get him out , we were there almost every week so this was a constant issue . I am old ( 62) and this sweet guy LOVED the vet ! So when I parked he would star hopping waiting to get out - if I opened my door he would have injured himself or me trying to catch him - so this is why the last 2 months I continued to CALL To ask they meet me outside -& almost EVERY visit no one would be there!! I still had to walk inside ( they could see my truck parked in front of the glass) while my old stressed out sweet dog was whining waiting to see them - it irritated me beyond belief , bc I continued to try to hope it was “ just this time “ This was not my beloved Dr.s fault , but the office apparently didn’t care enough . I was getting fed up but still didn’t want to lose my vet . But on May 9 when he had a bad turn & I realized it was time to say goodbye - My vet happened to be on her vacation so I called Dr Tucker who had been my vet for years ( before this move I made )he was just INCREDIBLY kind and helped my sweet Sherlock ( almost 9 years old then ) and I said goodbye in the same room I took him in 2015 for his 1st vet visit w Dr Davies ( since retired ) it was heartbreaking and also very sweet to think I said hello and goodbye in the same place , mostly tho Sherlock knew every single employee at Hoke and loved these people , he was completely happy here . I only mention this thing about the help bc maybe another vet clinic needs reminding that senior dogs and senior people deserve the extra help especially when they’re spending thousands w you ! ( monthly Librela and cytopoint injections aren’t cheap on a xxl dog!) I had already been going to Hoke to do my 4 dogs nail clips bi weekly etc ,I was happy to be back “ home” at Hoke again . The office staff ALL are just incredible and go above and beyond to help you & they have become like family over the years . Just last month., my sweet Greta ( 7 yr old ) had oral surgery & Dr Tucker handled 2 weeks ago . He is a good Dr , a great surgeon and even better human . You cannot go wrong w this place or green springs animal clinic ( Dr Tucker owns both ) . The prices are better here too. I’ve never had to beg anyone to help me w my dogs either! My dogs love it here -so that’s the real test anyway . ( btw the vet tech Aaron is fantastic and does my dogs nail clips - my grand dog used to be afraid of the vet , but since I have taken her to Aaron to clip , she’s fallen in love with him like my dogs!

Aug 18, 2024

Samantha Salonga

Dr Linder helped us with my Maxie!!! She’s very nice and compassionate. 🥰 I go to Green Springs Animal Clinic (their other clinic) and I would recommend both places.

Nov 11, 2024

aZero

This clinic was the reason our poor cat was misdiagnosed and had to have unexpected surgery. After taking our cat who had been bleeding to Hoke, we were told to leave him so they could get a urine sample and diagnose him as they suspected him to have a UTI. After a few hours they called and told us he was aggressive and was growling at the veterinarians as well as, he was too “anxious” to urinate. After we go to pick him up, we were instructed to take an at home collection kit and bring a sample the following day. When we were about to pay our bill, we were told they were able to get a urine sample from him. They allegedly gave him a steroid shot and sent us on our way with a 10 day antibiotic to administer. After getting our kitty home we noticed he was still literally dripping blood from his bladder all over the room we had him in. Out of concern I called back and asked if he was going to be okay for the night and if any further action needed to be taken. The receptionist on the phone had stated numerous times “we won’t know anything until we get the urinalysis back in the morning”. Later on we noticed that he was attempting to urinate and nothing except drops of blood would come out. In fear of the worst I called another Veterinarian Clinic and explained what was going on with our feline. They immediately expressed deep concern and advised we brought him in as the symptoms sounded like a blockage in his bladder. After taking him to the other clinic, within 15 minutes of seeing our cat and palpitating him, the Dr came in and told us that his bladder was full of crystals and I quote “could not fit any more crystals in there”. They flushed his bladder with a catheter and were unsuccessful in getting all of the crystals out, resulting in the need for surgery. Which is going to cost over $1600 on top of the $254 Hoke charged for nothing. Had we listened to what we were told by Dr.Linder at the Hoke clinic. Leaving him alone over night could have caused our kitty to die. After receiving a phone call back about the results, we were told he had a UTI and “some protein in his bladder”. After conversing back and forth about the measures taken for our cat at another clinic, we were told “that explains all of the blood” as well as reminded numerous times that he was “Temperamental and moody”. Not too long after, we were hung up on. At no point was there any sympathy or reassurance and were made to feel felt as if our cat was the reason for his misdiagnosis. Do yourself and your precious pets a favor and DO NOT take your animals here as they like your money, and don’t truthfully care for your suffering pets. Sincerely, One unhappy pet owner.

Oct 29, 2024

theothershoe rupnow

I took Nacho in for a neutering. He was having a couple of issues. I was hoping this would fix hem. It turns out that he didn't have any behavioral problems at all thank goodness! He still rules the roost and is cuter than ever! The people at this clinic are all so nice and professional! Many thanks to all of you!!!! Beth

May 5, 2022

Brooke Lofton

This clinic was so nice to help me today! Our cat had inflammation of the bladder and our regular vet was out of the litter they need that you can collect samples from. They gave me some of their own litter to add to what I have so that she will use the box. So it saved me from having to put our cat through another stressful Car ride trying to get a sample via the vet. This way I can take it without having to bring her in (unless the vet says we need to) they were so kind to help me when I don’t even go to that clinic. I will definitely go to them if our vet ever moves or can’t see our cat. Sweet people!

Feb 20, 2024