Vetco Total Care Animal Hospital

Clean and organized. The front desk manager Alicia was very welcoming and friendly, and our dog was seen by Vet Tech Alexa and Dr. Collins, both who were wonderful! Dr. Collins explained the process and provided great education and explanations. He's very friendly and has great bedside manner. Although our dog was nervous and anxious, Dr. Collins did a great job letting her feel comfortable prior to the exam and vaccinations. Thank you team!

I had an incredibly time at the Petco in Interbay. I was incredibly distressed prior to the appointment, unsure if they would be able to meet my needs and price range, and they went above and beyond to give me access to everything my cat needs at an affordable price. They also had incredibly patient and kind staff that allowed us to feel at home and cared for. We will 100% be back and joining their rewards program! Their deals were insane as well as they had an elaborate display of animals to introduce to my cat to - we had so much fun!!

I brought my kitten here in December with an ear issue. A very overwhelming lady approached me as I walked in the door, starting a conversation about finances out of nowhere, before I was even checked in. Most of the appointment was spent glamorizing the veterinarian who (apparently) used to work at a well know animal establishment/zoo in the area, and determining determining which package of services that I was going to purchase for my kitten that day. I felt very pressured to spend money, a lot of pressure all throughout the appointment. At one point, I told the assistant “This is a very overwhelming appointment”. All the packages are expensive and included things that might not be necessary for each pet or appointment. As for the main concern about her ear, the vet did not even look inside her ear with any kind of instrument or tool. He looked from the outside and said “it should be OK”. Odd and unprofessional all the way through the exam. Now that we are established at another vet clinic, unfortunately, it’s a very serious ear issue for my kitten that requires surgery. I do not recommend this veterinarian simply because they were more concerned about amplifying the reputation of the vet on staff and about the finances regarding which package to purchase before addressing the concern (or anything other questions, which I had some) I had about my kitten’s ear. Terrible experience, especially having the information I have now about my kitten’s ear. I am a pet lady my whole life, I’ve had cats since I was a child myself. This is not my first cat, not my first pet. I also have a dog and a fish tank that’s full of fish and shrimp. The only reason I tried this veterinarian is because they are close to my house and I shop at Petco occasionally. Last thing, they do not have a fully operational surgical staff on board, so services would have been referred out either way.

Staff and Vet were extremely friendly and professional. Dr. Collins was knowledgeable, and put me at ease with my concerns. My dog was instantly very friendly with staff and Dr. Collins - a good sign.

Great vet. He was very patient and had s great understanding of dog behaviors. Our pet was so comfortable after a few minutes with the vet that she was leaning on him and getting lots of pets and affection. Knowledge and attentiveness to our sweet dog was greatly appreciated by us and our lovely pet!