Embassy Veterinary Center Westland

Highly recommend! Everyone I’ve met has been very personable, knowledgeable and kind. We use the Daycare once a week as well as all of Jax’s medical needs. They even send a pic during the day- so we can see him in that environment. See pic.

Beautiful facility! Amazing friendly and professional staff.We have used them one time before for vaccines for our Fur baby. And went back to check out their boarding accommodations.After getting a tour from the facility manager she was very nice and professional. We had already booked at another boarding place but after the tour of this amazing boarding facility we changed our reservations to Embassy Veterinary. If you have a dog or a cat this place is where you need to bring them for boarding. They have a in-ground pool for the dogs and open running area for the big dogs and a separate area for the little babies. I had no idea this veterinary has such a fabulous facility. It’s a spotless building inside and out and doesn’t smell like most vets. Highly recommend this place for your fur babies. Thank you to the staff I’m sure my sweetie will have great reviews when we come back to pick him up lol 🐶 🐈 🐶 🐱 🐕 🐈‍⬛

We’ve continued using Embassy Vet primarily because it’s close to home and offers all-in-one services: vet, grooming, and boarding. Unfortunately, that convenience is often overshadowed by how disorganized the operations are. Scheduling multiple services at once (like a bath and vaccines) has consistently been a hassle, even with plenty of notice for both services. It never seems to go smoothly or efficiently. The staff are kind, and the facility itself is nice, but there’s a clear lack of attention to the actual customer experience. The dual-entrance setup (vet side vs. grooming/boarding side) adds unnecessary confusion. We’ve repeatedly had to walk back and forth between entrances because no one is at the grooming desk or because a basic service like a nail trim is being handled on the vet side without us being told when scheduling. This walk between reception areas has happened more than three times in the ~8 months we have gone here—it’s not a one-off mistake, it’s a pattern. We’ve also had scheduled services or pickups delayed because someone is at lunch or there is a staff meeting. There seems to be little communication among staff, and much less with customers. Embassy Vet could be a truly great place with better internal coordination and a focus on fixing these recurring issues that impact the customer experience. Until then, it remains an average facility in a convenient location, but not one I’d recommend without serious process improvements being made.

I recently brought my fur baby to Embassy Veterinary Center on Westland Drive, and I couldn’t be more pleased. From the warm, professional staff to the pristine, calming facility, every detail exuded compassion and expertise—my pet seemed genuinely at ease for as much as that is possible at the vet. Their comprehensive services and flexible appointment options—made the experience both convenient and caring.

Catherine did amazing with my Athena! I am so thankful for how much she cares for her clients. The front staff were so friendly and helpful!!