Eastern Carolina Veterinary Medical Center

At 4 months old my puppy Rosie was/is super hyper and broke her femur. The urgent care vet put a cast on. I knew within 30 minutes that was not going to work. I drove 2 hours to Eastern Carolina Veterinary Medical Center. Dr. Pfeffer did surgery on that day, friday evening so Rosie would not have to wait until Monday to be more comfortable. He did such a fantastic job with a less intrusive patch. At 3 weeks post surgery she healed enough to have the bar and pins removed. At 4 weeks she is back to zoomies and everything is healed.

Eastern Carolina Veterinary is absolutely outstanding! From the moment we walked in, the staff made us feel welcome and cared for. The front desk team is friendly, organized, and always willing to answer questions, and the veterinarians go above and beyond to ensure every visit is thorough and stress-free. They treat pets with such genuine compassion, as if they were their own, and explain everything in a way that makes you feel confident in your pet’s care. The clinic is clean, professional, and efficient, and appointments always run smoothly. Whether it’s routine checkups, vaccinations, or unexpected visits, I know my pet is in the best hands here. I can’t recommend Eastern Carolina Veterinary enough—they are the gold standard for veterinary care!

The staff and doctors are amazing. They work with you quickly and efficiently. They actually answer the phone and spend time explaining things without feeling rushed. We had 2 visits over the weekend for my sick kitty. Zeke had an emergency surgery and he is home today doing really well in recovery. And He looks good in Pink too!

Eastern Carolina Vet.Hospital is a top notch healthcare service for your precious pets anytime day or night. They are responsive, kind, patient and very professional. We saw multiple staff during our puppies illness. The doctors always described her status, offered a plan of care and openly listened to our concerns and what were our expectations. The vet. techs. were very knowledgeable about procedures, could answer questions and explained charges. I always received a call back when I needed assurances that my little one was being snuggled and loved. The reception staff on Sunday when we were called at church to pick her up were overwhelmed with patients but kept their professionalism and composure. Our little one is doing well. We are very grateful to Drs. Richmond, Pfeffer, staff Eric, Taylor, and numerous staff who I can’t name. God has definitely blessed your profession and practice. Words can’t express how thankful we are that you were there when our family needed your expertise.

I called ahead to let them know I was coming. The receptionist that I spoke with was so kind and patient. Doing that made arrival really smooth. I was very emotional and having that conversation in the lobby with others around would’ve been difficult. The vet was also amazing. She handled our conversation with grace and compassion. While I hope we won’t need emergency services again, I’m thankful to know we have a good option available.