Veterinary Health Center

I've had 2 experiences here and both weren't great. Today's was the last time I'll ever be there. The vet was so unprofessional and rude. She got snippy when I asked questions for clarification. I told her we were leaving because if she treats me and my dog that way I would hate to see how they're treated when we're not there. Before even really looking at my dogs wound she immediately gave me an estimate saying she needed surgery, for 1500$ I called our regular vet (animal alley) from their parking lot telling them what just happened, and they said to bring her right over. They examined her at animal alley, cleaned the wound. Saw that it was already healing, gave us antibiotics and sent us on our way. I will never recommend this vet to anyone. Ever.

We have brought our dogs to Vet Health Center for the past 5 years - from senior dogs to puppies. The staff is very welcoming, and they really do their best to care for all our dogs. We recently had to put our senior dog down and they took their care to an even higher level.

Thank goodness I found thee best veterinary office around!! Unfortunately I’ve had less than acceptable experience with vet offices in the past. We cannot say enough positive things about Veterinary Health Center! From the moment we walked in, our cat Ernie was completely at ease and so was I. The atmosphere of the office is more than welcoming, and the staff is very friendly and wonderful. The Doc was caring, informative, sweet and patient. I immediately made my second cat’s appointment here, because as long as we are in the area, this is going to be our permanent home for our pet’s veterinary care. So, so, so happy & delighted with finding this amazing office!! They also have some great hand-crafted cat toys, that I treated my guy to after being such a good boy for the Doc and Tech. He’s been “bunny-kickin’-crazy with it!

The veterinary care it good, and the staff have always been nice and kind to both my dogs who received treatment here for 10+ years. When it came time to change to another veterinary clinic due to closer location, it became impossible to get my dog's records transferred to his new clinic. I've been trying to get his medical record emailed for TWO WEEKS. I've spoken with three different people, and the new clinic even called requesting records be emailed to them. The second and third person I spoke with, I even gave the date of his appointment. The day of his appointment comes, and there are NO RECORDS. My dog has an allergic reaction to his annual vaccines....that is the stuff they need to know. I would think you would have valued my dog enough to do what I asked three times or at least tell me no instead of wasting my time making useless phone calls. I'm very disappointed.

3/18/24 took my cat in because he was sick and had to put him down. Dr. Tina and the nurses were great! Was a sad enough day and turned to anger and frustration when the office accountant came in the room, sat down and said "So Shawn what are we going to do about this? You agreed to do this why don't you have the money?" Sorry, I didn't have $500 in my pocket and had to go get the rest of the money. Unfortunately She didn't believe I would return with payment and was harassed more. My furbaby is suffering and all I want is him at peace and you want to make sure you're paid before that happens! I'll never forget those words