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Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.

We have two Doodles and one has had a few emergencies, Met Life covered it all. I love the coverage , claims done in a timely manner and customer service is the BEST.

After researching numerous pet insurance companies, MetLife was the one that offered the most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement, after meeting the deductibles, was fast. I did have to call customer service regarding a question I had about my claim. I spoke to Donna, a wonderful person! She answered all my questions about my claims. I did not feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife to my family and friends that are looking. Thank you and keep up the great work!

After review of all the Pet Insurance options on the market, I decided MetLife Pet provides the best coverage for a reasonable cost. The mobile app is great! Easy to submit claims. My most recent claim for routine vaccines was processed in 2 days. Reimbursement paid directly to my account.

I adopted a rescue about 9 months ago. Rosemary is a very happy lab mix but she did come with some anxiety issues and apparently grass and heat bothers her eyes. Aliso Animal Hospital is great with her and Met Life has been efficient about processing my claims. So glad I added Wellness to the policy.

As first time users of pet insurance we weren’t sure what to expect when submitting a claim. We couldn’t be happier with the service we received. The app made submissions for both of our dogs veterinary claims easy. Highly recommend.

I have used Met Life for almost 1 year — plan has 3 dogs on it. I have been very pleased with the customer service and ease of submitting/ processing claims.

i honestly thought this was a waste when we signed up for it. however, we have made a couple of claims and everything has gone just fine! they have covered what they say they will cover. here's a tip for some people on here. ACTUALLY READ your documents! if you provide the requested information how they need it, you will not have any surprises. simply ask your vet for the SOAP notes, attach it with your receipt and PROOF that you actually paid for it and you will be fine. sure, there is a waiting period....its outlined in the plan documents along with pre-existing conditions. Here's another tip! get your pet seen by a vet after getting the insurance for a complete checkup. that way you and everyone else will know what conditions already exist. In fact, MetLife even SUGGESTS this from the beginning. READ and follow instructions and you are good to go. i have no complaints. claims process is super easy. download app, use app to take pictures of receipts, upload SOAP notes, let them do their jobs, app will update you on progress. done.

I’m really impressed with Met Life Their customer service is extremely helpful Fairly easy to file a claim but a little slow in processing it Over all I will continue insuring my baby with Met Life

I adopted my Meow in March from a private party who said she was in great shape other than needing one updated shot. I immediately set her up with a veterinary clinic and purchased a Met Life insurance policy. After giving her a few weeks to adjust to her new home I took her in for a complete examination and was told she was healthy but needed her teeth cleaned and a couple extractions. When they sedated her for the teeth cleaning and extractions they discovered she had resorptive dental lesions throughout her mouth, a very painful condition, and would need to have a full mouth tooth extraction which must be done by a dental specialist. Now that she is no longer in pain she acts like a kitten even though she is 6 years old. The total for everything came to over $6,000 dollars and Met Life covered 80% after the small deductible. The claim was handled promptly and the Met Life employees were courteous and very helpful. I’m so thankful l have Met Life coverage for my Meow.