With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 

Pet insurance reviews

3
Out of 10
Insurer: Petplan USA
Posted: 04/05/2020
By:
vin

was told before buying insurance you must meet your deductible and then your co-insurance would be applied the way it works with all insurance companies not the co- insurance coming off your deductible first real sneaky and slow claims dept and slow...

Injury/illness
Claim Amount
Breed

Doberman

Age of Pet
Under a year
1
Out of 10
Insurer: Petplan USA
Posted: 04/01/2020
By:
Cailin

It has been 3 months since my cats surgery. I have provided documents of vet visits spanning 3 years, as well as invoices, and doctor notes, 3 times. I have gotten confirmation from a real human, 3 times, to say that I have provided everything necessary...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 04/01/2020
By:
John Busin

I filed my first claim with PetPlan USA in over 8 years for my chihuahua. Online claim was easy to initiate although I chose to mail in the full paperwork via USMail. Within a few days, I received an email that the Claims Department needed additional...

Injury/illness
Claim Amount
Breed

Chihuahua

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 04/01/2020
By:
Carol Kiley

Spoke with Stacey Johnson who was a total joy to work with. She reviewed & renewed my policy for 3 dogs and made sure I was getting exactly what I needed. She was very patient, thorough and pleasant:

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 04/01/2020
By:
Kiran and Kora

Stacey J has been so helpful! Couldn’t ask for a more dedicated individual to help take care of all claims in a timely and efficient manner.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 03/24/2020
By:
Medora

Overall a great insurance company and true to their word, no issues with any claims and very personable service each time with every team member. Claims are a little cumbersome because of having to collect past medical history each time but I understand...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 03/23/2020
By:
Deborah Harris-Hall

Ian is the best. He really was very pleasant, courteous, and knowledgeable. He is an excellent human being, and representative of your company. He went above and beyond to help me with my claim. Thank You so much Ian.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: Petplan USA
Posted: 03/19/2020
By:
Aldo Bettoni

Trust me, do not use them. Terrible experience with the claim department. My dog is 8 years old and has had insurance for at least 7 years. Gogetplan are super good with new policies and collecting your money and then when you need them for the claims...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 03/14/2020
By:
Nneka

Ian C. was quick, efficient, and easy to talk to! While our conversation was brief he demonstrated a caring and kind demeanor that definitely speaks well of Petplan. As a returning customer, I do foresee myself staying for a long time for my fur-oldie.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years