With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 

1
Out of 10

Do not use this Insurer

Posted: 01/26/2022
By:
Ken
Johnson

My dog passed away 2 months ago and I have been able to speak to a customer service representative once, who told me to get the Vet to submit bills from the last 6 months, and to email the pet secure email to notify them the dog passed away as well. I did all those over 6 weeks ago and have only received automated email responses. I have tried 3 times to call them again, waited for over an hour each time and no answer.
They have also taken monthly payments out for the policy twice since the dog died. I am going to have to call my credit card company and stop payment to them because they are totally stonewalling me.
I would definitely not recommend this insurance company to anyone, the customer service is non existent.

Injury/illness
Claim Amount
Breed

Mixed Breed Large (70–90 Lbs)

Age of Pet
Over 8 years
10
Out of 10
Recommended
compare pet insurance Verified

I refer everyone to trupanion.

Posted: 01/26/2022
By:
Linda
NAPERKOWSKI

I love trupanion, they have saved us so many times. Oliver has had so many problems over the last few years and I don’t know what we would’ve done without insurance.

Injury/illness
Claim Amount
Breed

Yorkshire Terrier

Age of Pet
Over 8 years
10
Out of 10
Recommended

24Pet watch has been flawless with claim processing every time.

Posted: 01/26/2022
By:
Michael
Romano

24PW has been fantastic from the star. All the customer service agents actually speak to you like a human and genuinely care to help you figure out the right plan for your pet. We’ve filed many claims, the most recent being very large, and have never had issues with having coverage rejected. They will take the time to ensure you’re well informed and if your pet is like most, you’ll be glad you got a policy before you’re doing the research in the waiting room of an ER

Injury/illness
Claim Amount
Breed

Mixed Breed Large (70–90 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended

If You're Wondering Whether or Not You Should Get Pet Insurance, Get Healthy Paws!

Posted: 01/26/2022
By:
Josh
Phillips

My wife and I got pet insurance through Healthy Paws for our Dachshund mix puppy Hugo, after a good experience with them with our previous dog Chewie. Hugo recently underwent surgery, and Healthy Paws has been helpful with our questions and efficient in reimbursing us (80% of a very expensive procedure, once we met our deductible). Thank goodness we had Healthy Paws to make this difficult time just a little bit easier!

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
Under a year
10
Out of 10
Recommended

Affordable insurance & super easy to file a claim.

Posted: 01/26/2022
By:
Hailey
Bopp

Super affordable policies & very fast & easy to file claims. Took me less than a minute to file a claim for preventative care and they approved it & wired the money immediately.

Injury/illness
Claim Amount
Breed

German Shepherd

Age of Pet
Under a year
3
Out of 10

They don't cover a lot

Posted: 01/25/2022
By:
Amy
Tipton

I got healthy paws thinking it would help me when my dog got ill however have come to discover that they don't cover a lot of common issues. An example, I took my dog in because she has a cough, the vet gave her an x-ray and medication and healthy paws didn't cover it. Similarly she had to have heartworm treatment and they would not cover the cost of it or the associated x-rays.

If your dog gets into an accident then you should be ok but if you are getting insurance hoping that it will reduce expenditure in the long run then healthy paws is a waste of money.

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended

Patrick's Kidney Problems

Posted: 01/25/2022
By:
Susan
Nowak

We have had 24 Petwatch for 17 years. We had 2 Maine Coon mixes who passed in the last 2 years. We adopted Patrick from a rescue group in July and purchased pet insurance for him in August. He was admitted to the vet for not eating and lethargy. It turns out he only has one kidney and it was enlarged and his values were high. He is only 10 months old. Pet insurance was very helpful in paying for his stay at 2 different vets. He is doing better now.

Injury/illness
Claim Amount
Breed

Domestic Medium Hair

Age of Pet
Under a year
1
Out of 10

Scam: They raise insurance SUBSTANTIALLY as the dog ages to kick older dogs off of plans

Posted: 01/25/2022
By:
Robert
Y

Healthy Paws is a flat out scam, which is why there are multiple class action lawsuits against them. Since joining, my rates have doubled despite no pre-existing conditions, few claims, and promises that rates will remain constant. The company raises rates SUBSTANTIALLY as your pet ages, making it astronomically expensive after ~4 years. This is a scheme to kick older animals off of plans, right when they actually need insurance. While your pet is young, Healthy Paws will seem great. The app is easy to use and customer service is friendly. However, they DO NOT follow their own terms of service and WILL raise your rates precisely when you actually need to use the insurance. DO NOT USE HEALTHY PAWS.

Injury/illness
Claim Amount
Breed

Mixed Breed Toy (up to 10 Lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended

Excellent

Posted: 01/24/2022
By:
Emma
Khalil

I have healthy paws for both my dog and cat. I had to use it for both this last month. It’s been very fast and easy.
I upload the receipt to the app, tell my vet to send them the chart and just a week or so later I have the check in the mail!

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
2
Out of 10

Won't cover anything that implies wellness

Posted: 01/24/2022
By:
Joel
Beder

I've been a Healthy Paws customer for many years. Customer service is good and claims process is easy. Unfortunately they will not cover anything that might be implied to be for your dog's wellness or preventative care. It makes no sense; I assume that they would rather cover expensive life-threatening issues than cover preventative treatments. I advise people to choose a different company.

Injury/illness
Claim Amount
Breed

Labrador Retriever Mix

Age of Pet
Over 8 years