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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Easy & Fast

Submitting a claim with MetLife is simple, easy and the response you get is fast. My claim was submitted and approved within seven days with no issues. I'm extremely happy my company offers pet insurance as part of our benefits package and choose MetLife as the provider.
  • INSURER: MetLife
  • VETERINARIAN: Randolph Animal Hospital
  • POSTED: 01/13/2024
  • BY: Eric
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Great overall experience

So glad I have this insurance. It has been a literal life saver for the health of my fur baby and financially for me. Great and friendly customer service. Submission of claims are made simply and easily in the app. Reimbursements are quick and easy as well. I can concentrate on my baby girl and give her what she needs at the vet and home. Thank you MetLife.
  • INSURER: MetLife
  • POSTED: 01/06/2024
  • BY: Suzanne
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: Over 11 years

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5

out of 5

Met Life outstanding experience

I have three small dogs. I did a lot of research when deciding an insurance company to go with.. this company has been outstanding from day, one from ease of use of app to speaking with customer service to filing claims to reimbursement. Absolutely a lifesaver. Would love to work for them !!!! Highly recommend
  • INSURER: MetLife
  • VETERINARIAN: Dr Joe vet and alyssa vet tec
  • POSTED: 01/06/2024
  • BY: Annemarie
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Great service

Customer service is great. Submitting claims is easy and reimbursements have been made as promised.
  • INSURER: MetLife
  • POSTED: 01/03/2024
  • BY: Julie
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Will never be without it

We had never used my pet insurance and because my furbabies had always been healthy and they had reach the age the premium was increasing a little more than I was comfortable with, I almost cancelled my insurance. Decided to keep it one final year. My oldest furbaby developed Lymphoma. Because we had MetLife we were able to get the best treatment possible for her and as of today she is still in remission. I learned my lesson. We will never be without insurance for them. MetLife as been wonderful through it all, reimbursements, claim processing and even renewal.
  • INSURER: MetLife
  • VETERINARIAN: Sand Mountain Small Animal and Equine Hospital
  • POSTED: 01/02/2024
  • BY: Sharon
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

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5

out of 5

🤩

The best pet insurance 💛💛💛💛💛
  • INSURER: MetLife
  • POSTED: 12/29/2023
  • BY: Rashin
  • BREED: Goldendoodle
  • AGE OF PET: 0 - 3

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1

out of 5

Terrible

I would not recommend MetLife pet insurance to my worst enemy. The lack of customer service follow through and loopholes to avoid paying a claim is disrespectful. Paying over $900 on premiums and $500 in deductibles and they deny a claim for $160. I would suggest going with a company that requires a pre-existing condition physical so you know what they expect upfront.
  • INSURER: MetLife
  • POSTED: 12/29/2023
  • BY: Donald
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Claims were covered!

Peanut had a bite and needed extra care including surgery to repair his wound. Met Life covered all of it. Decisions were made quickly and I received a check in a timely. I thought the premiums were reasonable given what I was receiving. I did my homework and checked out other companies. Met Life offered me exactly what I needed for Peanut. Great experience so far!
  • INSURER: MetLife
  • POSTED: 12/21/2023
  • BY: Monica
  • BREED: Domestic Short Hair
  • AGE OF PET: 7 - 10

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5

out of 5

Great pet insurance

I haven’t had to submit a claim yet, but it looks pretty easy in the app. Their customer service was great in getting me a discount I was eligible for but could not get it when submitting on my own. They were also helpful at explaining policies when I deciding between different amounts of coverage. Far better price wise than any other pet insurance too. The people at spot insurance were the opposite of helpful, so I’m glad I found met life.
  • INSURER: MetLife
  • POSTED: 12/20/2023
  • BY: Amanda
  • BREED: Golden Retriever
  • AGE OF PET: 0 - 3

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1

out of 5

Bunch of d$&n crooks

Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!
  • INSURER: MetLife
  • POSTED: 12/19/2023
  • BY: Franchesa
  • BREED: Rottweiler
  • AGE OF PET: 0 - 3

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