LIFE SAVER
When my dog accidentally ate something TOXIC, I was a very nervous Momma. Scared and overwhelmed I rushed her in to the Emergency Vet. After an overnight stay and medications to be given at home my final invoice topped out at just over $4,000!!! I thought I would die right there on the spot. HOW was I going to cover this? I managed to get a loan, but the payments were just as much as my car payment! I gathered my documents from the VET and promptly submitted my claim. Exactly 11 days later the claim had been processed, approved and I will be reimbursed as per my policy, right down to the penny! THANK YOU!!! My portion of this bill is now a MUCH EASIER pill to swallow - unlike my dogs meds are for her. A+
- INSURER:
MetLife
- POSTED: 12/14/2023
- BY: Nicolett
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Meme
Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.
- INSURER:
MetLife
- VETERINARIAN:
East Springs Animal Hospital
- POSTED: 12/13/2023
- BY: Kenneth
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Best Pet Insurance
I'm very pleased with the coverages I receive, and the ease with which I can file claims. Not a fan of their iPhone app. I continue to file claims on the website. I love that they can direct deposit my payments instead of sending a check. I would recommend that they provide a means of changing direct deposit information on the website. Other than that, I highly recommend MetLife Pet Insurance!
- INSURER:
MetLife
- POSTED: 12/09/2023
- BY: Richard
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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MetLife was the Silver Lining
After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.
- INSURER:
MetLife
- POSTED: 12/08/2023
- BY: Evora
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Very Responsive Service
Our rescued cat has required bladder stone surgery and prescription food to keep her healthy. Response to claims has always been quick and claim submittal couldn't be easier.
- INSURER:
MetLife
- VETERINARIAN:
Torrey Hills Pet Hospital, John Foltz, DVM
- POSTED: 12/08/2023
- BY: Craig
- BREED: American Long Hair
- AGE OF PET: 7 - 10
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I Could Not be More Pleased
I had never had pet insurance before, and the ease of navigating the process with Metlife Pet ... was so smooth. Submitting the documents , awaiting the processing and receiving the payment. Metlife Pet Agents are very helpful and professional when you reach out or chat... so if I could give them 10 stars I would.... Insurance for pets nowadays, is not a luxury, it is truly necessary.... and I feel much more comfortable, having Metlife Pet in my corner for that unexpected emergency.
- INSURER:
MetLife
- VETERINARIAN:
VCA Simmons
- POSTED: 12/07/2023
- BY: Patricia
- BREED: English Cocker Spaniel
- AGE OF PET: 0 - 3
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Terrible experience
My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
- INSURER:
MetLife
- POSTED: 12/07/2023
- BY: Denice
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Outstanding company to deal with
Not only was the MetLife pet policy more than competitive than other quotes I received, and in most cases less, but their coverage for both preventative and health is extensive. Additionally, I saw a vet for our puppy on Tuesday, easily completed the claim on their mobile app, but was reimbursed by Thursday.
- INSURER:
MetLife
- VETERINARIAN:
Stonecrest Animal Hospital
- POSTED: 12/07/2023
- BY: Bob
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Dr.
Great insurance. Fast and easy claim process.
- INSURER:
MetLife
- POSTED: 12/06/2023
- BY: Candido
- BREED: Shepherd
- AGE OF PET: 7 - 10
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Pet Insurance
I was not sure if I chose the right insurance Company for pet insurance. I was a little skeptical. My dog got sick and I had to take him to urgent care, it was not cheap. Submitting the claim online was so easy and it was approved in no time. I am very happy with it and will stay with Metlife. Thank you.
- INSURER:
MetLife
- POSTED: 12/01/2023
- BY: Monita
- BREED: Bichpoo
- AGE OF PET: 7 - 10
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1 comments
POSTED: | BY: Evora Heard
After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.