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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Satisfied with MetLife Pet Insurance

I have had MetLife for a few years now and it is easy to submit claims, I have always received answers in a timely manner and have never argued with any of their decisions, everything has been approved except for one small item and I understood that. MetLife has been a good company for my pets.
  • INSURER: MetLife
  • VETERINARIAN: Northmont Animal Clinic
  • POSTED: 02/09/2024
  • BY: Connie
  • BREED: Miniature Pinscher
  • AGE OF PET: 4 - 6

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5

out of 5

Easy to work with

When my sweet dog reached 8 years old, she was diagnosed with Cushing's Disease, not only does this entail several blood work ups every year, but also a monthly medication that cost $90. I never had an issue submitting or being reimbursed for a claim. Metlife was always prompt with payment. When she was 10, I found out unexpectedly that she had an inoperable brain tumor. I chose to not have her suffer and had her put to sleep and cremated. The staff was so kind when I called with questions. I submitted the paperwork, and they did need additional paperwork, but they were prompt once I sent it. They were very understanding. I would definitely insure future pets through MetLife.
  • INSURER: MetLife
  • VETERINARIAN: Hometown Animal Hospital
  • POSTED: 02/08/2024
  • BY: Cathelyn
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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1

out of 5

MetLife sucks bucks! Avoid!

MetLife for pets is bogus! Ponzi scheme to take money and deny claims based on invalid reasons! They will side with misinformation and call claims denied in the face of incontrovertible evidence. They love "precondition" when the evidence is otherwise. Don't fall for we protect your fur babies! MetLife needs to be held accountable for not honoring their policies! What a joke! Avoid Avoid and file complaints with the Attorney General! Paid out more money for no protection based on a typo! MetLife for Pets is fraudulent as the comments from countless others prove.
  • INSURER: MetLife
  • POSTED: 02/07/2024
  • BY: Leza
  • BREED: Chipoo
  • AGE OF PET: 0 - 3

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5

out of 5

Ms.

I have been so happy with Met Life. It's easy to submit a claim and it is processed quickly. The emails from them explain the payment and how the claim was processed. I got this insurance when I adopted a 13 year old kitty from the shelter in March 2020. She developed a lot of issues and needed daily medications. I just had to put her to sleep the 2nd of January. A very sad day. I received a beautiful card from Met Life. They are very caring staff. I can't say enough good things about them.
  • INSURER: MetLife
  • VETERINARIAN: BVH Bonita Vet Hospital
  • POSTED: 01/27/2024
  • BY: JUDI
  • BREED: American Shorthair
  • AGE OF PET: Over 11 years

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1

out of 5

Claim processing

Please be aware that this Metlife pet nsurance will not cover anything without veterinarian's notes. My veterinarian who treated my dog,works hard and efficiently to treat sick animals,not to concoct paperwork. I had all rpaid receipts from the office visit,biopsy results stating that my dog has infection and a paid receipt for antibiotics. All this was not good enough for processing claim. Buyer,beware. Metlife insurance is looking for any possible excuse which will give them a chance NOT TO REIMBURSE.
  • INSURER: MetLife
  • POSTED: 01/22/2024
  • BY: Marina
  • BREED: Belgian Shepherd Dog (Malinois)
  • AGE OF PET: 7 - 10

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5

out of 5

Metlife Partners in Caring for Pets

My experiences with MetLife in terms of both claim payment and of customer care are commendable! I felt that the capable and relatable team members like Jana have the best interests of my pets and myself at heart. The claims process is convenient and timely. Also, after the review., The communication is excellent. I am grateful and confident with MetLife, after having tried to other pet insurance companies. It wasn’t that I had problems with my previous comp, but that Metlife offered a family policy. When we satisfy our deductible, it applies to my two other pets visits. This is greatly appreciated. That life focuses on my Pets interests!
  • INSURER: MetLife
  • VETERINARIAN: Kenwood Pet Clinic
  • POSTED: 01/21/2024
  • BY: Anne
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Reptile Insurance

The review form did not allow me to select reptiles as the pet. I had to select a dog/cat so this review is not about a dog, but reptiles. We have MetLife Pet Insurance for our savannah monitor and Chinese water dragon. MetLife Pet Insurance is incredibly easy to use and quick to reimburse. They are helpful when I needed guidance when starting the insurance. We have made multiple claims, all of which have gone smoothly. I highly recommend them.
  • INSURER: MetLife
  • POSTED: 01/20/2024
  • BY: A
  • BREED: Other Purebred Dog
  • AGE OF PET: 0 - 3

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5

out of 5

Hassle free coverage

Had to euthanize our beloved girl recently. Last few months of her life she had been injured by botched biopsy surgery then developed an abdominal bleed from Cancer. All of the vet bills plus all her medicines were submitted and reviewed efficiently , easily, and quickly. Highly recommend MetLife pet, can’t say the same about MetLife (human) dental insurance which is a nightmare.
  • INSURER: MetLife
  • POSTED: 01/20/2024
  • BY: Lara
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Two Days after signing up

Our puppy pounced on a pair of garden shears and needed stitches on his mouth/muzzle. Claim process was easy, payment made promptly, and the whole event (well except for trying to keep a cone on a 10 week old puppy) was as smooth as we could have asked. We won’t be taking advantage of the vanishing deductible, but so glad this rambunctious pup had insurance.
  • INSURER: MetLife
  • VETERINARIAN: William Yohler, DVM
  • POSTED: 01/20/2024
  • BY: Karen
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 0 - 3

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1

out of 5

Beware of MetLife!

I adopted my cat 11/28/23 from a shelter. I signed up for pet insurance for her at the shelter. The shelter provided all information and there was a clean bill of health and no pre-existing condition which was provided to MetLife Pet Insurance. The cat developed gas and diarrhea a little while after adoption. Pet insurance clearly states that is active immediately there is no waiting period. I hit my deductible I submitted my claims and sure enough they denied me. They claim she has a pre-existing condition because it started shortly after adoption. That is not a pre-existing condition it's a condition that arose after I adopted her and now they are claiming I have to go through an appeal process which can take upwards of 45 days. People get insurance for a reason for emergencies when they need it so they are covered. Clearly they are a company who does not stand by their word that claims your pet is insured from the moment you get the plan unless it's a pre-existing condition which there is absolutely no documentation of such prior to signing up for the plan. What happens if you can't afford the test your pet dies you have to get a lawyer and pursue this legally? I noticed they don't have a spot to put reviews on their website only the shining ones that they post. I can see why that is. I would strongly suggest looking into another pet insurance company do not waste your time and your money for them to look for loopholes and not back up their plan.
  • INSURER: MetLife
  • POSTED: 01/18/2024
  • BY: Kristen
  • BREED: Domestic Short Hair
  • AGE OF PET: 0 - 3

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