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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

new customer

I have a new puppy and a new customer. I have only filed one claim but so far no complaints. App is user friendly and their communication is good and timely.
  • INSURER: MetLife
  • POSTED: 03/13/2024
  • BY: Lynne
  • BREED: Yorkie Poo
  • AGE OF PET: 0 - 3

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5

out of 5

Pet Insurance

We have been very pleased with all aspects of our pet insurance with MetLife. We have 2 cocker spaniels. 10 months and 4 years. MetLife is a great company to work with, that first puppy year is very expensive and everything has been covered. Great customer service and very easy to file claims and get reimbursement. We were with another company that doesn’t even compare with MetLife. I recommend Metlife to everyone.
  • INSURER: MetLife
  • POSTED: 03/13/2024
  • BY: Pansy
  • BREED: American Cocker Spaniel
  • AGE OF PET: 0 - 3

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5

out of 5

Getcha a perfect policy for your perfect pet!

I've had a Metlife pet insurance policy since my puppa joined the family a little over a year ago and it's been an absolute pleasure. Customer service is top notch and claim reimbursements easy as pie! Do yourself a favor, at the very least, make an inquiry and see if if it works just as well for you.
  • INSURER: MetLife
  • POSTED: 03/13/2024
  • BY: cher
  • BREED: Poodle - Miniature
  • AGE OF PET: 0 - 3

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5

out of 5

New Accounts

I just recently changed my pet insurance from many years with Nationwide to MetLife. Wow. What a difference in premium costs for each of my 5 pets and in customer service. Comparing both companies benefits and coverages, MetLife is superior. Customer service with MetLife is also significantly more professional and compassionate. I am very pleased with my decision to change, so far.
  • INSURER: MetLife
  • VETERINARIAN: Soldotna Animal Hospital
  • POSTED: 03/11/2024
  • BY: Lila
  • BREED: Calico
  • AGE OF PET: Over 11 years

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5

out of 5

My experience shopping for pet insurance

I research several top rated pet insurance companies when looking for a policy for Finian, my 18 month old Irish Wolfhound. I have never had pet insurance before. Met Life covers the things that are important to me in maintaining Finian’s health and well-being at an affordable price. The enrollment was easy. The representative answered all my questions, was knowledgeable about the coverage, and very friendly. My only disappointment is Met Life does not offer equine insurance…..hint hint
  • INSURER: MetLife
  • VETERINARIAN: Westtown Village Animal Clinic
  • POSTED: 03/10/2024
  • BY: Theresa
  • BREED: Irish Wolfhound
  • AGE OF PET: 0 - 3

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5

out of 5

Excellent Service

This was my second claim with MetLife Pet and the experience was the same as the first - Excellent. After submitting copies of the invoice and SOAP from my vet, the claim was processed timely and paid as expected. I am very happy to have selected MetLife Pet for my puppy's pet insurance.
  • INSURER: MetLife
  • POSTED: 03/06/2024
  • BY: Doug
  • BREED: Bernedoodle
  • AGE OF PET: 4 - 6

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4

out of 5

Best Decision I Ever Made

I have had 4 cats for the last 17 years. Sadly I have lost 3 (2 were bottle fed from the same litter) over the years and my last girl is 17 and going strong. Needless to say the medical bills have racked up over the years. Last year my job offered us discounted pet insurance through our benefits and it was the best choice I ever made. Issues have been resolved every time I have contacted them. They have covered every claim I have put in, including my boys final medical bills to my girls prescription food. Only complaints I have is that I wished this worked like human insurance because you don't always have it to lay out ahead of time. I wish you could pay your premium and pay co-pays. Only other complaint I have is that it has been taking over two weeks for the claims to be processed. Which I understand, especially now that they are adding companies in. Other then that I have had nothing but good experiences.
  • INSURER: MetLife
  • VETERINARIAN: Baldwin Harbor Animal Hospital
  • POSTED: 03/06/2024
  • BY: Keri-Ann
  • BREED: Tabby
  • AGE OF PET: Over 11 years

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5

out of 5

so far so good

I waited a year before reviewing. We have made 3 claims on our2 yo female lab mix~all due to orthopedic injury and surgery. Process to submit claim was easy~we completed through the app. I am not techy, but found it simple enough to upload records for the claim. Our claims were all processed and paid w/i 2 weeks. I did have to call customer service on one claim to clarify if more documentation was needed to process. They were friendly and helpful.
  • INSURER: MetLife
  • POSTED: 03/05/2024
  • BY: Donald
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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4

out of 5

Experience was positive

I had my doubts, but now I am considering getting the insurance for my pets.
  • INSURER: MetLife
  • POSTED: 03/03/2024
  • BY: Roxana
  • BREED: Maine Coon
  • AGE OF PET: Over 11 years

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5

out of 5

Easy, but took long to process

This was my first time submitting a claim. It was easy to get the SOAP notes required from my vet, and inturn email everything to the claims dept. The time frame for claims is just a little long. Maybe it was because I had to send 12 months worth of notes and bills. Now that they have all that info, hopefully next time the process will be quicker. I was reimbursed what was expected.
  • INSURER: MetLife
  • POSTED: 03/01/2024
  • BY: Kimberly
  • BREED: Domestic Short Hair
  • AGE OF PET: Over 11 years

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