Over all outstanding service
Met Life is available to answer any questions quickly and simply, weather by phone or email. They reply quickly to your claims. I am thoroughly impressed with their service. Other businesses should take note!
- INSURER:
MetLife
- POSTED: 11/18/2022
- BY: Jane
- BREED: Cocker Spaniel
- AGE OF PET: 0 - 3
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Met Life pet insurance survey
Company has been very easy to deal with and claim process is very simple to follow. All claims were settled a timely fashion and reimbursements were received quickly.
- INSURER:
MetLife
- POSTED: 11/16/2022
- BY: Glenn
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 7 - 10
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Best insurance company
I love MetLife pet insurance they are the best pet insurance company to have!!!
- INSURER:
MetLife
- POSTED: 11/16/2022
- BY: Shelby
- BREED: Miniature Pinscher
- AGE OF PET: 0 - 3
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Great coverage, easy claims process
App makes it very easy to submit claims
- INSURER:
MetLife
- POSTED: 11/15/2022
- BY: Cyndi
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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My MetLife Experience
Our experience with MetLife has been very good and I highly recommend them.
- INSURER:
MetLife
- POSTED: 11/11/2022
- BY: Harold
- BREED: Cavachon
- AGE OF PET: Over 11 years
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Easy Claim Process
Filing a claim is so easy on line and the response time is very quick. I take comfort in knowing my dog(s) are being protected.
- INSURER:
MetLife
- POSTED: 11/10/2022
- BY: Chuck
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Amazing 1st Claim Experience
Customer service is always outstanding. I stumbled through the process as the first claim requires past medical history, but every time I called to check on the status, every claims rep was extremely courteous. I’m so glad I signed up with MetLife for my 2 babies!
- INSURER:
MetLife
- POSTED: 11/10/2022
- BY: Jennifer
- BREED: Morkie
- AGE OF PET: 4 - 6
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Excellent Service
They are fast and on the job great customer service when you have to speak to a representative, and their rate are great for policies . We have had two insured with them.
- INSURER:
MetLife
- POSTED: 11/09/2022
- BY: Kimberly
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Quick and Efficient service whilst grieving my pet
My beautiful Zorro passed away a few months ago due to trauma he experienced. Submitting my claim for all the vet fees was quick and easy online. My claim was approved within 48 hours and my claim paid out 48 hours later. I was surprised at how smoothly the whole process went. I also adjusted my policy to include some other rescues we got, and the lady Cathy was experiencing computer issues, but she called me back the next day and again to ensure that everything was loaded and in place for all the furbabies. What excellent service! I recommend Metlife Pet Insurance to anyone.
- INSURER:
MetLife
- POSTED: 11/08/2022
- BY: Lisa
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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Pretty good company
Overall the experience was wonderful but when it comes to claims there needs to be clarity that this insurance company only reimburse you $500 for the 30 day coverage and not 100% as explained to me when I first signed up! But outside of that everyone was great.
- INSURER:
MetLife
- POSTED: 11/08/2022
- BY: Tierra
- BREED: Pit Bull - American Terrier
- AGE OF PET: 0 - 3
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