Find and read reviews with confidence

I don't know what I would have done without our MetLife pet insurance. Our dog has had to have surgeries and therapy that would have put us in financial difficulties. MetLife has been wonderful through our entire ordeal. The claims process was simple and they never gave us any hassle. Reimbursement was quick and easy. I tell everyone at work about this amazing benefit!

Just takes about an average of 15 days or so to get reimbursed for your claim- from the time you file until you get paid. N.B. after being approved of your claim- it will still take an additional 2-3 days for completion.

I thought the overall ease of filing a claim for our pet was simple and clear. The processing of claim was a bit long. Partially due I did not send in the pet's medical records with the claim. MetLife had to go back to vetenariam and request the files. That took an extra week. All in all it was a good claim processing and I did get some reimbursement.

I at first was nervous about the process of doing this claim. however, after reviewing metlife site and discussing with a person, I proceeded forward. The process was pretty straight forward and easy to follow. make sure to have a scan copy or pic of your service. Make sure it was clear, and it has all the needed information. I have done all of this and that made it a easy process. I would recommend using Metlife insurance because they coverage isn't confusing and the claim process was easy to understand.

MetLife pet insurance has been outstanding for our furry friends. The coverage is comprehensive while the reimbursement has been fair and equitable. Both the website and the mobile app are easy to use during the submission of claims, and support was extremely courteous and helpful when I have called for help. Resolution of claims typically has taken between two and three weeks which I feel is acceptable. Their explanation of benefits is thorough and easy to read. We have been very satisfied for the two plus years thus far.

Very happy with Metlife. They were fast with my claim and if I had questions they answered them quickly. I'm very pleased that the only claim I had so far was for wellness visits and they paid very quickly.

MetLife Pet Insurance is the best we have had quite a few emergency visits for our girl with stomach gastritis and they were great with all the claims.

Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.

We have two Doodles and one has had a few emergencies, Met Life covered it all. I love the coverage , claims done in a timely manner and customer service is the BEST.

After researching numerous pet insurance companies, MetLife was the one that offered the most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement, after meeting the deductibles, was fast. I did have to call customer service regarding a question I had about my claim. I spoke to Donna, a wonderful person! She answered all my questions about my claims. I did not feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife to my family and friends that are looking. Thank you and keep up the great work!