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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Two Days after signing up

Our puppy pounced on a pair of garden shears and needed stitches on his mouth/muzzle. Claim process was easy, payment made promptly, and the whole event (well except for trying to keep a cone on a 10 week old puppy) was as smooth as we could have asked. We won’t be taking advantage of the vanishing deductible, but so glad this rambunctious pup had insurance.
  • INSURER: MetLife
  • VETERINARIAN: William Yohler, DVM
  • POSTED: 01/19/2024
  • BY: Karen
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 0 - 3

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1

out of 5

Beware of MetLife!

I adopted my cat 11/28/23 from a shelter. I signed up for pet insurance for her at the shelter. The shelter provided all information and there was a clean bill of health and no pre-existing condition which was provided to MetLife Pet Insurance. The cat developed gas and diarrhea a little while after adoption. Pet insurance clearly states that is active immediately there is no waiting period. I hit my deductible I submitted my claims and sure enough they denied me. They claim she has a pre-existing condition because it started shortly after adoption. That is not a pre-existing condition it's a condition that arose after I adopted her and now they are claiming I have to go through an appeal process which can take upwards of 45 days. People get insurance for a reason for emergencies when they need it so they are covered. Clearly they are a company who does not stand by their word that claims your pet is insured from the moment you get the plan unless it's a pre-existing condition which there is absolutely no documentation of such prior to signing up for the plan. What happens if you can't afford the test your pet dies you have to get a lawyer and pursue this legally? I noticed they don't have a spot to put reviews on their website only the shining ones that they post. I can see why that is. I would strongly suggest looking into another pet insurance company do not waste your time and your money for them to look for loopholes and not back up their plan.
  • INSURER: MetLife
  • POSTED: 01/18/2024
  • BY: Kristen
  • BREED: Domestic Short Hair
  • AGE OF PET: 0 - 3

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5

out of 5

Easy & Fast

Submitting a claim with MetLife is simple, easy and the response you get is fast. My claim was submitted and approved within seven days with no issues. I'm extremely happy my company offers pet insurance as part of our benefits package and choose MetLife as the provider.
  • INSURER: MetLife
  • VETERINARIAN: Randolph Animal Hospital
  • POSTED: 01/13/2024
  • BY: Eric
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Great overall experience

So glad I have this insurance. It has been a literal life saver for the health of my fur baby and financially for me. Great and friendly customer service. Submission of claims are made simply and easily in the app. Reimbursements are quick and easy as well. I can concentrate on my baby girl and give her what she needs at the vet and home. Thank you MetLife.
  • INSURER: MetLife
  • POSTED: 01/06/2024
  • BY: Suzanne
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: Over 11 years

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5

out of 5

Met Life outstanding experience

I have three small dogs. I did a lot of research when deciding an insurance company to go with.. this company has been outstanding from day, one from ease of use of app to speaking with customer service to filing claims to reimbursement. Absolutely a lifesaver. Would love to work for them !!!! Highly recommend
  • INSURER: MetLife
  • VETERINARIAN: Dr Joe vet and alyssa vet tec
  • POSTED: 01/06/2024
  • BY: Annemarie
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Great service

Customer service is great. Submitting claims is easy and reimbursements have been made as promised.
  • INSURER: MetLife
  • POSTED: 01/02/2024
  • BY: Julie
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Will never be without it

We had never used my pet insurance and because my furbabies had always been healthy and they had reach the age the premium was increasing a little more than I was comfortable with, I almost cancelled my insurance. Decided to keep it one final year. My oldest furbaby developed Lymphoma. Because we had MetLife we were able to get the best treatment possible for her and as of today she is still in remission. I learned my lesson. We will never be without insurance for them. MetLife as been wonderful through it all, reimbursements, claim processing and even renewal.
  • INSURER: MetLife
  • VETERINARIAN: Sand Mountain Small Animal and Equine Hospital
  • POSTED: 01/02/2024
  • BY: Sharon
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

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5

out of 5

🀩

The best pet insurance πŸ’›πŸ’›πŸ’›πŸ’›πŸ’›
  • INSURER: MetLife
  • POSTED: 12/29/2023
  • BY: Rashin
  • BREED: Goldendoodle
  • AGE OF PET: 0 - 3

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1

out of 5

Terrible

I would not recommend MetLife pet insurance to my worst enemy. The lack of customer service follow through and loopholes to avoid paying a claim is disrespectful. Paying over $900 on premiums and $500 in deductibles and they deny a claim for $160. I would suggest going with a company that requires a pre-existing condition physical so you know what they expect upfront.
  • INSURER: MetLife
  • POSTED: 12/28/2023
  • BY: Donald
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Claims were covered!

Peanut had a bite and needed extra care including surgery to repair his wound. Met Life covered all of it. Decisions were made quickly and I received a check in a timely. I thought the premiums were reasonable given what I was receiving. I did my homework and checked out other companies. Met Life offered me exactly what I needed for Peanut. Great experience so far!
  • INSURER: MetLife
  • POSTED: 12/21/2023
  • BY: Monica
  • BREED: Domestic Short Hair
  • AGE OF PET: 7 - 10

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