100% happy as always with customer care, coverage
I've always had excellent customer service with pets plus us. All staff super friendly & knowledgeable.
They also helped me Navigate an easier way to submit my claims through the portal. Super patient with my limited experience.
Very fast turn around.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Dr. MARY
- POSTED: 05/10/2024
- BY: Sharon
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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DONT WASTE YOUR TIME WITH THIS COMPANY
Get a different pet insurance company. MetLife does NOT approve your claim even after soap notes from the Vet, proof, receipts, etc. MetLife collects your monthly payment without providing any services. Seriously the worst pet insurance company. You lose money here rather than getting help for your pet. Don’t waste your time here.
- INSURER:
MetLife
- POSTED: 05/09/2024
- BY: Leilani
- BREED: Pomeranian
- AGE OF PET: 7 - 10
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Easy claim service
I’m glad that the claim process was so painless
- INSURER:
Pets Plus Us
- VETERINARIAN:
Intercity animal hospital
- POSTED: 05/09/2024
- BY: christine
- BREED: Siamese
- AGE OF PET: 7 - 10
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Very helpful company
We are very pleased with everything that Pets plus Us have done to help with the costs of covering vets costs. They have great customer service, understanding, and always willing to walk you through the steps for your claim.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Romeo Veterinarian
- POSTED: 05/09/2024
- BY: Christine
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 0 - 3
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Owner
MetPet insurance is very good but pricey only because I have full reimbursement. My only complaint is that is went from about $67 to $92. Maybe the more costly the plan, the better the service who knows but I have never had an issue when submitting my claims or getting reimbursed. I submit and get my reimbursement in about 5 days. They never asked me for paperwork from the previous vet. I have had this MetPet for almost 2 years. My dog goes about two to three times a year depending and I have never had an issue. I get reimbursed for his flea and tick medicine and also the medication for heart worms. MetPet offers a lot of additional benefits. Good but pricey….think I will keep it for a while longer. I am a satisfied customer. Thanks MetPet.
- INSURER:
MetLife
- VETERINARIAN:
Hickory Veternarian Clinic
- POSTED: 05/09/2024
- BY: B
- BREED: American Bulldog
- AGE OF PET: 0 - 3
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Awful insurance
Denied my claim when the vet recommended the treatment. Don't waste your time with met life pet.
- INSURER:
MetLife
- POSTED: 05/08/2024
- BY: MARK
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Pets Best Insurance is the Best
I am very pleased with my insurance coverage with Pets Best. I purchased the Wellness and the Illness coverages to make sure my little girl gets the best treatment. I chose the 90% reimbursement and no limit on the regular coverage, at less than $100 a month my girl is completely covered from head to tail. Pets Best paid my claim fast, their service is awesome, their people are wonderful, helpful, courteous and friendly. All of which makes for a great experience when you have to use your insurance. I will keep Pets Best. It is definitely one of the best insurance carriers for animals. If anyone needs insurance for their pets, you should check out Pets Best.
- INSURER:
Pets Best
- VETERINARIAN:
Dr. Tiffany Abernathy, Freeland Animal Hospital
- POSTED: 05/08/2024
- BY: DIANE P
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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ASPCA insurance is great, I've been a loyal customer
ASPCA insurance has been very reliable for my girl Kali. Easy process in submitting claims and helpful friendly customer service. My pittie has been having really bad skin allergies this year but coverage has been great from ASPCA insurance. Appreciate you!
- INSURER:
ASPCA
- VETERINARIAN:
Juvo Veterinary Hospital
- POSTED: 05/08/2024
- BY: Jamie
- BREED: American Pit Bull Terrier
- AGE OF PET: 4 - 6
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Love this Company.
It is so nice to be able to submit a claim and have your money back with in a weeks time. Also when ever I have called
the person was knowledgeable and helpful. I recommend this company to everyone.
- INSURER:
ASPCA
- POSTED: 05/08/2024
- BY: Lisa
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Not happy with Trupanion
Not happy with Trupanion at all.
I just got a new dog and decided to try the free one month trial Trupanion offers after my vet check. They took an entire week to get back to me to let me know the pending approval was refused. I don't know why it took a week for them to figure out they were not going to cover me. Their reason was because the itching my dog has is considered a preexisting condition because I brought him in a few days earlier for a dermatitis issue and they say its the same thing.
I just got this dog and brought him in for a general wellness check and saw that he had a discolouration on his back leg. He was not itching it or anything, was just something I noticed with his white fur and I had just rescued him from the humane society as he came from a puppy mill. He came to me with this so thought I would bring it up to the vet. Then a few days later, I came back to the vet for recheck to make sure everything is fine and noticed that over the next few days he started scratching his body a lot so I was thinking he had allergies. A totally separate issue. When I tried to use the insurance I was under to get the allergy medication, they took forever to get back to me and then declined so it just feels like they were trying to find any loop hole or reason to not cover me because I was on a free trial and not paying them. I will not be continuing with this insurance as they have lost my trust due to this experience over my trial period.
- INSURER:
Trupanion Canada
- POSTED: 05/07/2024
- BY: Natasha
- BREED: Poodle
- AGE OF PET: 0 - 3
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