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I received reinbursement when Scarlet had Lymphoma of the eye. I paid the co pay and the rest received from insurance. Now just recently been diagnosed with Cushing Disease and Proteinurea. Took awhile for information to cross over from the Vet sec, but after sending papers another way, am starting to received money back to help out with this cost.

I have 2 pets on this insurance. 2 claims were reveiwed, both claims accepted. It is stressful having pets with medical problems , dealing with the stress with the comfort of the pets, they are family, don't want to see them in distress. Thankfully this has helped take some stress and worry away. Thank you

Everyone at Metlife Petfirst has always taken time to help and guide me through claims, etc. They've also been very friendly, attentive and concerned. I think my girl is being well taken care of.

Pet parents can rely on MetLife Pet Insurance for exceptional coverage at an affordable price. This insurance company offers top-notch coverage with a wide range of product options, reasonable prices, and unique policy benefits that provide pet owners with a sense of security.

Thought the amount of reimbursement would be more.

This is my 6th dog (only 1 at a time) but my first to be insured. Met Life is a great insurer. Payment is quick and easy. I am very pleased with this policy.

So far the process has been so easy. Customer service is always willing to help. Communication is great, the app is user friendly. Cant say enough about how fantastic this company and their staff are and im so glad i got pet insurance.

We’ve had MetLife for my dog since we adopted him. It’s a great insurance company. Unfortunately we’ve had to use it a few times; and man, am I thankful we have it. Submitting a claim is quick and easy. Customer service is great. Receiving reimbursement is quick. 10 out of 10 recommend.

Friendly & professional

My dog was 6 when I decided to get insurance. He has been healthy so far but heard some stories of issues others had from their dogs at the dog park so figured rather be safe than sorry. I only was paid in 3 months when Paulie torn his ACL on leash going after a squirrel, something he has done since he was 10 weeks old.The total cost from my vet was $4200.00.It took a few weeks to get approved, being the 1st claim and all. Had to get a full year of history to make sure it wasn't pre-exsiting condition ( I totally understood).When the claim was approved it was Zelled to my account within 5 mins!!!! i got reimbursed $3100.00. I was so happy. I have been sharing this story with everyone. No one should have to decide on putting their dog down because of money. This helps you decide faster. Thank you Metlife.