Great pet insurance company!
Unfortunately our 2 yr old pup had a mass cell cancerous tumor removed and needs chemo treatments. MetLife has been great with answering coverage questions and paying claims very quickly. Wish I took out a larger premium but glad I have some insurance. Who knew I'd need it for cancer treatments!
- INSURER:
MetLife
- POSTED: 01/12/2023
- BY: Lynne
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Metlife pet insurance is fantastic!
We got metlife for our puppy right after we took her home a year ago. Metlife has paid every claim without question and their wellness plan even covers flea and tick mess and it paid 100% of the expensive laparoscopic spay we had performed on her.
- INSURER:
MetLife
- POSTED: 01/11/2023
- BY: Lynne
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Very Satisfied
Submission of claims is very easy especially when using the app. Claims are paid timely and customer service is great!
- INSURER:
MetLife
- POSTED: 01/10/2023
- BY: Barbara
- BREED: Bichpoo
- AGE OF PET: 0 - 3
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Very pleased with the insurance
I've always had cats but never had insurance before. My last cat got a little expensive towards the end. When I adopted these two I decided to give pet insurance a try. Although they are only four years old, unexpected issues have come up. I'm very happy with the ease of filing a claim and no-hassle response. Thank you MetLife Insurance!
- INSURER:
MetLife
- POSTED: 01/08/2023
- BY: LINDA
- BREED: Tabby
- AGE OF PET: 4 - 6
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Love the customer service experience with Pin Paws / MetLife
The customer service through Pin Paws and MetLife was outstanding! Both reps were very knowledgeable and put me at ease.
- INSURER:
MetLife
- POSTED: 01/07/2023
- BY: Elizabeth
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Reliable
Hi,
I’ve had to deal with MetLife pet for a handful of years with my pet. Their technology has improved over the years and has made significant ease at making a claim. Their staff are super friendly.
- INSURER:
MetLife
- POSTED: 01/07/2023
- BY: Eric
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Best pet insurance ever!!!
My happy and healthy Annie is very lucky to have such wonderful insurance from MetLife pet... The claims are always paid in a timley manor, she gets all her needs met! Lol.. We are proud to have MetLife Pet insurance for our puppy Annie. Thank you MetLife Pet insurance.
- INSURER:
MetLife
- POSTED: 01/07/2023
- BY: John
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Peace of mind
I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.
- INSURER:
MetLife
- POSTED: 01/06/2023
- BY: Cayte
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Customer service A+
I had an issue with my account. I spoke with Shannon who was extremely helpful and pleasant. She helped solve the issue right away. If all your customer service representatives are like her, your company is extremely lucky. She was 10 stars!
- INSURER:
MetLife
- POSTED: 01/05/2023
- BY: Robin
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
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