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No complaints from me! Claims are processed faster than my medical claims! Reimbursement comes quickly as well.

Talk about amazing customer service ! Nima went above and beyond in assisting me with making a claim for the first time earlier this year for our Dog Bella. He was not only, kind, and patient but incredibly helpful when it came to following up with me multiple times during the paperwork process . Thank you Nima and MetLife for taking great care of your pet parents / customers :)

Easy to fill a claim agents always helpful no complaints

My youngest cat Hudson unfortunately passed away. We had a few vet expenses including his cremation. In less than a month the insurance claim was approved. The claim process was very easy. I am grateful to have chosen Metlife for my cats.

Excellent service, polite, easy to file claims and payouts come when expected. Recommend to anyone looking to insure their pet.

I've used several different pet insurance companies and have come back to MetLife Pet insurance. They pay claims very quickly! I had to put one of my babies down and found out that they also provide coverage for the cremation services, sent me a sympathy card, as well as offered me and my family counseling services. They made that awful time of my life, much easier.

Our gorgeous dog Lyca started w symtoms like a UTI . Blood work revealed cancer. Just to get a diagnosis was costly and Met Life was there to ease the financial burden. There was still heartache and we chose to do palliative care for our girl and she lived 5 months! Never long enough but during that time her policy anniversary date came and was renewed! Out policy continued to pay for her palliative treatment . When end of life came it had a benefit for her cremation. Met life was consistent and caring through the whole ordeal. Thankyou so much. They canceled her policy after her end of life claim and refunded the balance of the premium. I could not have asked more from an insurance provider.

Representative was easy to talk to. Understood my needs and my pets needs. Wonderful package. I'm very happy to protect my cat under a MetLife policy.

MetLife Pet Insurance has our back in covering for our beloved puppy, Praise's accidental injuries. Thank you for giving us the protection we're exactly looking for!

Met covers everything absolutely everything I’ll be switching my other yorkie over to this plan. Well worth every dime…….