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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Highly recommend!

We purchased this policy last year when we adopted our puppy. It is easily the best decision we made for her. The policy is easy to understand, the claim forms are straightforward (altho it helps that our vet submits on our behalf), and the claims are paid quickly. The policy has easily paid for itself in the last year. I researched other companies and the pricing was competitive, but MetLife's deductible was lower than everyone else's and their coverage was better. Highly recommend!
  • INSURER: MetLife
  • POSTED: 02/14/2023
  • BY: MaryJo
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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4

out of 5

Positive experience

During the past 10 years of working with Pet-First (now MetLife), I have had good service for my pets (3 West Highland Terriers). I find their customer service team especially helpful. Please keep up the good work and don't fall into such cost savings for your organization that you go the way of many healthcare (pet and human) companies today. Thank you and we look forward to continued positive support with our pet.
  • INSURER: MetLife
  • POSTED: 02/12/2023
  • BY: Veronica
  • BREED: West Highland White Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

The BEST

MetLife is the Best! Fast, courteous service and very communicative thoughout the entire process via email. Plus their sideline tips are very informative. Thanks to all the good folks at MetLife ! Maurice
  • INSURER: MetLife
  • POSTED: 02/10/2023
  • BY: Maurice
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Great Insurance

Met Life Pet Insurance has saved me a lot of money from the first vet visits to now. Claims have always been easy to file and got reimbursed in a timely manner.
  • INSURER: MetLife
  • POSTED: 02/10/2023
  • BY: Jimmy
  • BREED: Yorkie Poo
  • AGE OF PET: 0 - 3

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5

out of 5

Great company, it's saved me a lot of money!

I signed up for MetLife when my puppy was 2 months old. Within a month I had to file my first claim, she got hold of some Ibuprofen and I couldn't tell how much she had actually taken, I took her to the vet and $700 later she was sent home and is fine. I submitted the claim and Metlife quickly paid the whole bill less my deductible. After that she needed several vaccinations and with the MetLife wellness package they were all paid for, then it was time to get her spayed. She's small so I wanted to get a laparoscopic spay done on her, it is more expensive than a regular spay - MetLife came through again and paid the entire bill of almost $700. Since then she pulled a muscle in her leg and had an ear infection - both were covered and MetLife paid the bills with no questions. I'm not sure they still offer this benefit but with my plan they pay for her monthly Trifexis flea & intestinal parasite preventative. My policy recently renewed and my rate went up by $1 (one) dollar a month, I was shocked! In the past with other pet insurance they would double your premium if you had any claims. I recommend MetLife to every pet owner I know, it's the best insurance out there today.
  • INSURER: MetLife
  • POSTED: 02/03/2023
  • BY: LYNNE
  • BREED: Boston Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Highly recommend

We have had this insurance several years and have never been disappointed with it. Once I pay my deductible it pays just like it says. 80/20. Once our baby had been diagnosed with congestive heart failure a year and half ago it has been a Godsend. She's on several meds so it really helps. I recommend it highly.
  • INSURER: MetLife
  • POSTED: 02/02/2023
  • BY: Dixie
  • BREED: Pomeranian
  • AGE OF PET: 7 - 10

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4

out of 5

Good Insurance

This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.
  • INSURER: MetLife
  • POSTED: 02/01/2023
  • BY: Kristin
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Reimbursement:

I am empressed and happy with the way my claim was taken care of. I was reimbursed with the whole amount that I charged. Thank you for all your help.and understanding.
  • INSURER: MetLife
  • POSTED: 01/31/2023
  • BY: Louise
  • BREED: Chihuahua
  • AGE OF PET: 7 - 10

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5

out of 5

Claim process

Great service. They were very quick to respond when they had received my claim, and it was approved and complete in 5 days.
  • INSURER: MetLife
  • POSTED: 01/31/2023
  • BY: DEBRA
  • BREED: Aussiedoodle
  • AGE OF PET: 0 - 3

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5

out of 5

Great Claims Experience

Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .
  • INSURER: MetLife
  • POSTED: 01/30/2023
  • BY: Alok
  • BREED: Havanese
  • AGE OF PET: 0 - 3

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