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awesome customer service with knowledgeable people

My elderly Bull Terrier needed a treatment plan focused on managing a chronic disease. Dr Greer listened. Together we developed a plan that allows my animal to be comfortable and enjoy his time remaining. I greatly appreciate Dr Greer and staff providing notes and paid receipt for services quickly. These documents are easily uploaded at Met Life My Pet's website. Met Life usually reimburses me from seven to ten business days. I will continue to be a customer, and should I adopt another dog, Met Life will again be my choice of pet insurance provider and Dr Greer my animal's doctor.

I am so glad I decided to get Metlife for my 🐕. It was easy and with the app I recommend you have it. The representative Summer was amazing in explaining everything. I highly recommend getting it. Thank you Metlife for pets.

I love and appreciate that routine procedures are covered. This insurance has truly been a blessing. I work in education and any teacher would know our salary sometimes cannot cover expensive pet insurance that only covers emergencies.

My best friend Chewie was only a little over two years old, when he suddenly became very ill. After 4 vet visits and numerous tests, a pet neurologist diagnosed him with Pug Dog Encephalitis. The disease advanced so quickly and he was in so much pain, I had to let him go even though it was one of the most painful things I have ever experienced. The numerous visits to the vet and emergency vet were very expensive. Although the finance part did not matter at the time because I had to do everything I could to try to save him, I had to borrow from family members and used what little savings I had and we still lost him. Thanks to Metlife Pet Insurance, most of Chewie's care was fully reimbursed, even his cremation. The claim was settled in 10 days so now I can repay my family members. I am keeping his ashes in my special little pug urn made specially for him. I have a new pug puppy, Russell, and his now a part of the MetLife family. Pet Insurance is worth every penny and Metlife is the best. I recommend them 100%.

My new rescue pup hurt her leg playing with another dog fairly soon after getting her. Because MetLife insurance has a much shorter waiting period prior to filing for an injury than most companies, they reimbursed 90% after my deductible was met. Another reason I chose MetLife was that they will cover both knees if there is a problem rather than just the first leg, as many companies do. I’m glad I read all the details of the policies instead of just choosing the least expensive. I’m very happy with the coverage, communication from MetLife, and the speed of reimbursement. Great company to work with!

Oh my! I wish every pet owner knew about Metlife! Had it not been for the latest rescue group, S.O.S, Saving One Soul who recommended this company, we never would have been the wiser and I have been in the vet field for 17 years! Tremendous coverage with reasonable premium! LOVE MET LIFE!

Great service at vet. Had to call insurance service of lost claim.

Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful

Stephany was very helpful and answered all of my questions clearly