Great Experience
I've unfortunately have had to file a few claims this year, but each time the process is extremely simple and relatively quick. I upload my documents and I have resolution within 7 business days. Their customer service when enrolling was absolutely top-notch, very warm and knowledgeable. They answered all my questions and the policy I received was very clear and thorough. However, I've haven't had to use their customer service for any issues yet. So far, really great experience.
- INSURER:
MetLife
- POSTED: 05/18/2023
- BY: Jennifer
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 0 - 3
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claims / overall satisfaction
I highly recommend MetLife Pet Insurance. It is easy to submit the claim now that I know what to get from the vet's office before leaving. Claims are received and processed quickly. Thank you!
- INSURER:
MetLife
- VETERINARIAN:
Grand Canyon Veterinary Hospital
- POSTED: 05/18/2023
- BY: Michelle
- BREED: Labrador Retriever (Black)
- AGE OF PET: 0 - 3
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Claims processed quickly
So far I have had three claims that I submitted approved quickly. The process is pretty easy. I’m very happy with the service and glad that I enrolled. I highly recommend it.
- INSURER:
MetLife
- POSTED: 05/17/2023
- BY: Beverly
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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All around outstanding service!
My husband was in the hospital in January for a week. I had to board Kane during that time. The policy covered all of the expenses. Whenever I call customer service every one of their employees is kind and very helpful. Keep up the great work!! Best purchase I have ever made for Kane.
- INSURER:
MetLife
- POSTED: 05/17/2023
- BY: Kim
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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First Time Customer
I have not had the opportunity to actually use provider yet so it is difficult to rate at this point.
- INSURER:
MetLife
- POSTED: 05/16/2023
- BY: Phyllis
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Great Insurance
This is the second claim I have filed, & each time the process was uncomplicated & promptly received responds to my submission…I highly recommend MetLife pet insurance
- INSURER:
MetLife
- POSTED: 05/13/2023
- BY: Paula
- BREED: Labradoodle
- AGE OF PET: 4 - 6
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You can’t do wrong with MetLife
Very quick processing of my claims. Customer service people are warm and friendly while still being efficient in the task at hand. I recommend MetLife to all my friends.
- INSURER:
MetLife
- VETERINARIAN:
Carlsbad Animal HOSPITAL
- POSTED: 05/12/2023
- BY: Diane
- BREED: Malt-A-Poo
- AGE OF PET: 0 - 3
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Great Pet Insurance
Easy to use, great coverage snd fast reimbursement!!
- INSURER:
MetLife
- VETERINARIAN:
Willamette Animal Hospital
- POSTED: 05/12/2023
- BY: Annette
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Great insurance
Very confident in this insurance. I have both a cat and dog of very different ages and the ease of use when submitting a claim, timely, and helpful are just a few reasons I would recommend picking them as your pets provider!
- INSURER:
MetLife
- POSTED: 05/11/2023
- BY: Finley
- BREED: Bengal
- AGE OF PET: Over 11 years
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New Puppy
I haven’t made any claims. I just signed up for the Insurance.
- INSURER:
MetLife
- VETERINARIAN:
Spoon River Animal Clinic
- POSTED: 05/10/2023
- BY: Margot
- BREED: Newfoundland
- AGE OF PET: 4 - 6
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