Metlife is TOPS
I work in the veterinary field where I am exposed to many pet insurance companies that our clients have enrolled in. Metlife is stellar in all areas especially in their phone presence. Last year we rescued a 5 month old puppy when 9 days later he chewed up a wooden hair brush, a pen, box of tissues and part of a book. Due to the sharpness of the pen and brush he had to have full surgery. MetLife did not question any of the process and reimbursed us the 90% that we had enrolled in. We highly rec Metlife and are customers forever!
- INSURER:
MetLife
- POSTED: 09/10/2024
- BY: Renee
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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Great Pet Insurance
Very happy with MetLife Pet Insurance. Easy to submit claims and fast turn around. Great customer service.
- INSURER:
MetLife
- POSTED: 09/06/2024
- BY: Debbie
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Rosie's Clim
I've had 2 other Claims for Rosie that went very well. The most current one had a lot of complications and had to make several calls and ask the Vet to send in information several times. I finally got Samantha who was GREAT and understood what was wrong and got a supervisor involved and got my Claim reviewed and finalized quickly- Many Thanks to her and the supervisor who got this over the Finish Line!! Linda Green
- INSURER:
MetLife
- VETERINARIAN:
Ark Animal Hospital
- POSTED: 09/06/2024
- BY: Linda
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Premiums up 30+% a year even without ever a claim!
Better off saving your money yourself…your premiums just increase 30%+ each year even if you have never had a claim and no notification. Next is you have a claim and there is a loophole like your pet was only seen once and not 5 times for the condition. Same ole blah blah blah SHIM SHAM!
- INSURER:
MetLife
- POSTED: 09/06/2024
- BY: Brenda
- BREED: Bulldog
- AGE OF PET: 0 - 3
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Quality of insurance
Once I got the system figured out, it has been going very well. A few glitches here and there but better than other insurances I have had. They are much quicker with reimbursement than any other insurance. Customer service has been helpful also.
- INSURER:
MetLife
- POSTED: 09/04/2024
- BY: Ellen
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Best Ins we have had
Metlife has been by far the best pet insurance we have had. Very prompt with doing claims and payout. The only thing I don't like is the APP you can't see certain things on it but when you call them they answer all your questions and are great. I have 3 dogs on it and another one soon.
- INSURER:
MetLife
- VETERINARIAN:
Dr. David Nickel's Animal Hospital
- POSTED: 08/31/2024
- BY: Valerie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Great Investment
Every claim that i submitted was handled quickly and efficiently. I received the amount I expected based on my coverage. I recommend this insurance highly.
- INSURER:
MetLife
- POSTED: 08/30/2024
- BY: Jane
- BREED: Miniature Schnauzer
- AGE OF PET: 0 - 3
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Best insurance
My experience has been very positive. I had some very big bills and I was not only reimbursed for most of the bills but also done very quickly.
- INSURER:
MetLife
- POSTED: 08/29/2024
- BY: Ada
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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Unhelpful and poor customer service
Filing a claim with Metlife is a joke of a process. They require a 12 month medical history, so expect to not be reimbursed unless you take your pet for monthly check ups. After multiple calls to customer service and confirmation that my pet's medical history was received the claim is consistently closed with the reason being "insufficient documents provided". You'd be better off saving your money monthly then paying for this policy.
- INSURER:
MetLife
- POSTED: 08/26/2024
- BY: Caylie
- BREED: Saint Bernard
- AGE OF PET: 0 - 3
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Pet Insurance
After paying for dental work. I researched pet insurance and decided to go with MetLife. I love them. If I have questions I can call and get answers. Everyone is friendly and helpful. I wish claims were processed a little faster but otherwise highly recommend them. I just recently picked another policy up for my cat.
- INSURER:
MetLife
- POSTED: 08/24/2024
- BY: sally
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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1 comments
POSTED: | BY: Maddy
Very positive experience. Had a bill for my dog's surgery and it was handled vey easily. Reimbursed me some of my payment with speed and efficiency . VERY SATISFIED WITH THIS INSURANCE..