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Previously we had other health insurance for our dogs. The few times we had to make a claim, we were always diappointed - where did these figures come from? How can they pay us so little? When our new Rottweiler puppy was about to join our family, I really searched for pet insurance. They all seemed the same as what we had already experienced and then I read about Embrace. The notion of actually reimbursing for costs on a regional basis made sense. I agreed with the philosophy of not paying for well visits and not paying premiums for that either. Embrace has been wonderful! Our puppy has had some problems and we are able to get him whatever health services he needs because Embrace is standing right beside us. I can't imagine why I don't see more promotional advertising at the Vet's office, for Embrace. The "other" guys must be paying the Vet's to have their name in front of the public. I tell all who will listen that Embrace is the only pet insurance you need. They are an honest, caring company and my dog is proof of that. You may waste your money with another company or you can get started on the right foot with Embrace!

I recently changed from VPI to Embrace. The weekend after my 15 day waiting period was up I noticed something wrong with my pet's eye. A visit to the vet began an on going amount of visits to an eye specialist and neurologist. Embrace had to process my claims and look at previous vet history at the same time, as I was just past the waiting period. They were fast and kept in touch with me the whole while. They paid what the insurance said they would pay in a prompt manner. I am very pleased with them and have recommended them to my vet's office and friends with pets and also added my other dog onto the plan.What a pleasure after dealing with VPI who told me what the vet should have charged and what they would and would not pay. I, too, wish I had know of Embrace earlier.

I have been so very pleased with Embrace insurance company. Their correspondence is kind and quick. There are no unwanted surprises! They follow through and do exactly what they say they will do. I am recommending this company to everyone I know, and I will definately use this company for all of my future pet children!

Their service is impeccable. They are thorough, attenttive, honest, and upfront. They are the answer to the healthcare crisis in this country. Of course, I'd prefer if dental and drugs were covered in the annual plan...but I'm sure there was an option for that, that I likely opted out due to increased monthly payments. I couldn't possibly be happier. Christina Wrona is the person with whom I've been dealin...professional, knowledgable and caring. Thank you.

I've used VPI in the past and found that Pets Best is much faster in responding to claims that I fax. The cover a fairly good amount of cost, I would like it if they did cover heartworm prevention though.

This was the first time my husband and I had ever tried pet insurance and we were not expecting much! We submitted a claim and were asked for more info. Our claim was completed quickly and fairly. Our claims adjuster was pleasant and we could actually communicate with her! I would definitely recommend Embrace. The rates are also a great deal compared with other companies. The policy options make sense and give us peace of mind.

After a horrible experience with VPI and a semi good experience with Petcare, I found this site and saw all the raving reviews for this company, so I decided to try it out. I just want to thank everyone for your input becuase this company is absolutely fantastic. 3 months after my plan went into effect my dog began having seizures, I was a little worried that the company would try to say that it was pre exisitng since it had only been 3 months since i got the insurance, but i was so wrong. they emailed me to update me on the progress of the claim and was very helpful in trying to get information, going so far as calling the vet themselves. They remained professional and so caring. I really wish I would have discovered this insurance in the beginning, but I'm so glad I'm signed with them now. Embrace is the perfect name for them, they truly embrace you and your pet.

I have had nothing but excellent service from Pets Best representatives. The policy stands head and shoulders above the rest. Claims are paid promptly. Wish my health insurance could be with them. Hassle free!!

They are an excellent, caring, and professional company.I had problems with another pet insurance company and they stayed with me through it all and were very supportive. They communicate with you on a constant basis and answer all you questions. I highly recommend them and it is wonderful to know that they really care about pets and their owners. They pay claims on time and constantly keep you updated, Thanks a million Embrace.

They always pay!!! Most pet owners get insurance after their pets have been sick or injured believing that next time they will be covered. NOOOTTTTT. My dog was hit by a car and I spent $2K on vet bills. I got insurance and a few months later his hip was showing problems. Cirgury and therapy were over $3K and VPI would not cover because it was "pre-existing". My sister's puppy swalloed a rock and it cost almost $2K to remove it. She got a check on the mail in less than a week for 90% of the cost. Lesson learned. I'm getting Trupanion for my next puppy.