Find and read reviews with confidence

Having pet insurance with Embrace has been our first experience with pet insurance. We never bothered getting pet insurance for our previous dog because we thought it would be more hassle than it was worth and that coverage would be severely limited. We are so happy to say that we were wrong in that assumption and are more than pleased with the coverage, the ease of filing claims, and the prompt response/payments from Embrace. They are a pleasure to deal with. We will never do without pet insurance again and highly recommend Embrace to anyone considering the same!

I did a lot of research before I chose Pets Best. I actually had a free policy through a competitor, and my dog got ill right out of the shelter with a bacterial upper respiratory infection, and they found a reason not to pay the bill. So, when buying a policy, they were NOT on my list. I searched through tons of reviews and kept seeing lots of good things about Pets Best. So, I tried it, and I added the wellness plan. Willow just had an office visit with shots, and I went online and submitted my claim and had my refund in about 10 days! It was SO easy! I really appreciated it, and I felt like I made a good choice in Pets Best. Thank you, Pets Best for a good 'first time' experience! I look forward to a long relationship with your company.

Having experienced a serious illness to our previous pet, medical costs in excess of $7,000, and no insurance, my wife and I decided if we got another dog we would make sure we purchased coverage. We choose ASPCA and our first experience was more than we expected. We had our dog neutered and recovered over 75$ of the costs. Truly a great policy!

The claim for the office visit and treatment of my dog were handled very quickly and accurately. I added a wellness option and the check from Embrace was received one week after the claim was submitted. The illnes portion of the claim was also well catagorized for use against my deductible. The team at Embrace was very easy to reach and extremely helpful.This is the only pet insurance policy I have run across that has plans similar in structure to those written for humans.

I am very pleased with them. Embrace has been wonderful! Our puppy has had some problems and we are able to get him whatever health services he needs because of Embrace. I'll recomend Embrace to every pet owner. Getting Embrace was one of the best decisions I've ever made.

I find the insurance ok. I had to add on level 2 with continuing care because it was very frustrating that alot of pre-existing conditions were not covered from one policy period to another.It got to a point where I was thinking about opting out because I never got compensated for ear infections etc,and it was costing me as much as what I was paying for the policy. I have been with the plan for at least 12 years and find that since there was a management change,it's more difficult to get reinbursed. I was however pleased that I did receive a reinbursement for surgery my dog had, and was glad that I kept the insurance. I think communication is the key, people should be aware that the basic coverage is minimal, but good if there is a need for surgery like in the case of my dog.

We signed up with Embrace in January after reading all the great reviews and couldn't be happier with them. They are so on top of it and always let me know the update of all of my claims without me even pestering them. Instead, they are always in constant communication with me! It's nice to work with an insurance company that genuinely has my best interest at heart (and my little dachshunds!) I would 100% recommend them to anyone (and have!). You will not be disappointed.

Our dog sustained several deep puncture wounds after being attacked by another dog and required surgery and follow-up care. During his treatment the vet found a suspicious lump and we had it biopsied. (Negative, yay!) Embrace started paying our claims right away, processing them very quickly. We would be in a world of financial hurt if we didn't have the insurance. We switched to Embrace from another pet insurance company and are so glad we did!

We recently got our first dog ever (a black lab puppy) and researched about 5 pet insurance companies and found Embrace to be the best. Now that we have made a few claims we have found them to be very helpful. They are in constant contact by email, from confirming receipt of your claim to letting you know that it has been processed and then a follow-up to be sure that you received your payment. All of the Customer Service Representatives are very pleasant to deal with and very efficient. I would highly recommend getting Embrace pet insurance.

We have decided to buy an insurance for our new puppy, Bernese mountain dog. I reviewed several companies on line before making a decision to choose Embrace. We have recently submitted a claim for an anual vaccination and it was accepted without any problems. The technician's at the vet office comment was that it was one of the easiest and most friendly insurance companies that they deal with. Thus far, we have been very happy with the company.