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I purchased Embrace last March for my English Bulldog puppy. We have never purchased pet insurance before, and researched many companies thoroughly online before deciding on Embrace. Their fair pricing, reimbursement based on cost rather than someone else's opinion of what is "reasonable and customary," and coverage of genetic conditions convinced us that Embrace would be the best choice. And after a rough first year for my Lola due to a bum knee and a fondness for eating bees she is allergic to, Embrace's prompt response to our claims has reinforced our decision. We will always choose Embrace and recommend to all!

I have tried other pet insurance companies in the past and I must say that Embrace is excellent. They kept me update and informed me promptly on the progress of my claim. I have peace of mind now knowing that if God forbid I have a big vet bill, I have a reliable, trustworthy insurance to help me through it. I highly recommend this insurance company to other pet lovers out there.

I am a professional police dog trainer and handler. Until I retired, my working dog company had over 40 dogs. We used VPI for several years on the recommendation of our vet. They were OK because we knew nothing better. Over time VPI started "nickel and diming" us over vet bills. SO I looked for another. The second company offered a better claims reimbursement, but there customer service was non-existent. Claims were SLOWWww. And they did not cover medications or physical therapy. I did some research on-line and found Healthy Paws. There 90% coverage plan for 2 dogs was $20 a month cheaper than the previous vet insurance company. Their plans cover everything we need. Claims service is amazingly fast. No quibbling over our vet bill. They just pay it—everything but the vet exam. On top of it all, one of my dogs had to have knee surgery (TPLO) recently. Someone at H-Paws sent me an email asking how Zoey was doing. How cool is that? H-Paws is impressive. I recommend it to all professional trainers and handlers, especially to police departments with K9 working dogs. Budgets are tight. They can save big bucks on their vet costs.

I have 5 cats ranging in ages from 16 years old to 2 years old. Problems seem to occur after office hours and I end up at our university vet hospital. They are very good but it is very expensive. It is an easier choice knowing I will be reimbursed for much of his or her care fairly quickly after the event. I would not want to withhold care because of the cost. That would be a horrible decision. They are my family.

Our Corgi, Amos, developed cancer and is undergoing chemotherapy. Embrace has been wonderful since he was diagnosed, letting us know when they received claims, processing claims quickly and accurately, responding immediately to questions via email or phone, checking with us to make sure everything is going smoothly. Without Embrace we would be unable to treat Amos and would be utterly heartbroken. We recommend Embrace to *all* our friends/family with pets.

Very happy with this service. The rates are reasonable, and I was even able to cover an older dog. The claim forms are easy, and the refunds are quick and into your account electronically. Would definitely use them again.

I've had the insurance for a couple of years and thankfully never needed to use it until recently. Both of my cats needed to be seen for illness and injury and I was very pleased to see how much of the claims were reimbursed. The process was easy and the reimbursements were quick and the explanations were very detailed. Thank you ASPCA!

I've had plenty of experience with other companies and also Embrace. By far, Embrace is far superior. When my little mix Cindy got sick suddenly, I took here to the vet ER here and they had to keep her for 3 days! Probably something she ate at the beach, but she needed IV because of vomiting and she actually nearly died. I was able to put my mind at ease and let her have the best treatment without a second thought about cost. So many times, I have friends that comment on the cost of vet treatments while their precious ones are sick or injured. I am so glad I can give her my entire attention and let Embrace worry about the cost. Cindy is fine now and she tries to stay out of mischief but, after all she is a lively little girl so we really thank God for Embrace. They will be a part of our lives for a very long time. I also hope people check out the preventative care deal. Pay ahead and get a discount for that too! How great is that. We love you Embrace!!

Zuma has had three expensive surgeries/imaging scans over the last few years. Embrace has come through for us in each of these situations. The peace of mind in knowing we have great coverage has made it easier to deal with the costs of owning a dog with medical issues, and has allowed me to focus more on her well-being than the cost of treating her. Thanks Embrace!

Our Rottweiler became very ill with stomach & intestional issues while he was at a dog show,He was taken to the vet & had tests performed & given med's.A week later not alot of improvement & dropped 11 lbs,was being hand fed.Another vet visit and med's. So very glad to say he is almost back to normal.Embrace Ins. has processed my claim & the refund was deposited in my account w/o ANY problems or suprises.I have had numerous other pet insurance companys in the past that did not live up to their claims.During the time from him becoming ill & getting my refund, I had called to ask a question reguarding another pet,the person I spoke with actually asked me if he was feeling better & eating again,because he was really a very sick boy.What more do I need to say? A company where the employees care and are not just doing their jobs.We have 3 pet insured thru Embrace.