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I am leaving a negative review for this pet insurance due to them denying all claims submitted for my baby boy Lucas. He is a Frenchie who gets into everything. His vet suspects he got into cat poop and as we have several feral cats around the block, it seems reasonable he did. The vet recommended insurance as he said this breed is very subjectable to parasites (giardia is what he was diagnosed with). He was treated for this several times, getting better, then re-infecting himself. We had to stop letting him out and be himself due to our concern he would get sick again. He was also eating his poop, which of course did not help. But, he's a Frenchie so we went with the flow and advise of what we could do to address it. Finally decided to get him insurance. He starts getting sick again, giardia was the diagnosis along with coccidia. Treated him and he is now better. The 4 claims that I submitted were all denied due to his condition being deemed "pre-existing". It's not cancer! He did not have liver problems! How is this pre-existing if he gets better and then gets into things he shouldn't (accidental if you ask me). I read other reviews on Instagram and people share the same issues with this company. Also, please be advised I personally submitted my baby's medical records as I received emails from the company indicating they reached out to the vet and did not get a response. When I checked with the Vet, they indicated they received no such request. I personally submitted the records, then received an email weeks later, stating they were waiting for records from the vet. This is crazy! I canceled my policy as the cost for the insurance, is half my vet bill. Just be careful when shopping for insurance, not just because the price is good, does it mean they will provide you adequate service.

We've never had insurance on our pets but with this puppy we decided to get accident/injury only insurance. It was quite reasonable, $270 a year. I could not justify $4,200 a year for Trupanion, despite their great reviews. Our main concern was future leg injuries or swallowing something he shouldn't have, which our other rottweilers have done. Then our guy bopped himself in the eye with a hose end and ended up with an ulcer on his eye and then entropion. I was anticipating they may consider the entropion congenital instead of being a result of the eye injury, figuring it's the job of the insurance adjustor to figure out how not to reimburse, but submitted a claim anyway. But, to our delight, they accepted the claim and all of his treatment, drugs, and surgery, and we were reimbursed before he even returned for this follow-up checkup at the vet.

I have had healthy paws since 2016 and they have given me a peace of mind. Their customer service is helpful, submitting claims is seamless and they process claims fairly quickly. My two dogs are able to get the best care because of healthy paws. Don’t think twice. You will never know when you have an emergency and will need to spend thousands. Thank you healthy paws!

I can’t say enough about our choice of Healthy Paws as our provider of pet insurance. They truly care about your pets well being! The claims process couldn’t be easier. The process is quick leaving you to put all. Your effort into the well-being of your fur baby.

Our 5-year-old English Springer Spinger Spaniel, Hunter, developed a cough and severe nasal discharge in August of 2023. Our Vet prescribed medication for the condition, but nothing helped. Our Vet recommended that we take Hunter to have a rhinoscopy. I took Hunter to Metropolitan Veterinary Associates in Norristown Pennsylvania. Everyone there was wonderful. It was a very expensive procedure, but my wife and I would have spent the money even if we didn't have pet insurance. The procedure went well, and we were given a diagnosis of chronic rhinitis. I submitted our claim to Healthy Paws, and they covered 80%. I had the payment in three days. We use Healthy Paws Pet Insurance for all three of our English Springer Spaniels. I would highly recommend them. Thank You Healthy Paws.

I have had excellent experiences with ManyPets! Their customer service is always outstanding and claims are settled in a very timely manner. I have 2 dogs covered by this company.

I had several dogs and always buy insurance. Pets Best is worst one. It;s takes them forever handle the claims and they reject without valid reason. No wonder so many people complaint to BBB. I purchased insurance for 3 Year dog on 9/26 and on October 3 she got ear infection. Claim was denied as preexisting condition. Another claims in 2024 also denied because of the same reason. I will report their practice to BBB

I wanted to leave a review because this is truly the best pet insurance company I have ever had. They not only are personable, but reliable and caring, you are not another number. If you are looking for an insurance that you can count on for timely, responses and caring individuals behind the scenes, this is it. I would recommend Healthy Paws to all my friends and family members over any other out there. My dog recently had TPLO surgery and I submitted the claim, within 24 hours I was surprised and grateful to see the automatic payment in my account. Not only that, but they followed up to see how my girl was doing after her surgery. Thank you to all the people at Healthy Paws you have been truly awesome!

I have submitted claims and they respond very quickly so far. If you call the person does their best to answer all your questions and resolve any issues you may have. I have been with them for a year and both pets are covered. I intend to extend my policy for another year.

I find Lemonade so easy to work with. You get reimbursed within 24 hours and it's great and so easy for as busy as I am. I absolutely recommend their coverage and appreciate their service.