Absolutely Wonderful
Never an issue. Always accommodating and professional and friendly. I am very pleased that I switched my insurance carrier to Met Life. Thank you everyone at Met Life!
- INSURER:
MetLife
- POSTED: 11/17/2023
- BY: Maryann
- BREED: Great Pyrenees
- AGE OF PET: 0 - 3
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Excellent Responsiveness, Questionable Increases
I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...
- INSURER:
MetLife
- POSTED: 11/15/2023
- BY: Janet
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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Metlife Pet insurance
I analyzed at least 10 other insurance companies, and MetLife Pet insurance far exceeded the value of all other insurance companies. All of the companies had caps where is MetLife was a straight 90% (you can choose a less % for a lower premium) on all claims after your deductible has been met. It was a no-brainer.. MetLife makes the claims process seamless.
- INSURER:
MetLife
- POSTED: 11/10/2023
- BY: Floups
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Does anyone even work there?
MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.
- INSURER:
MetLife
- POSTED: 11/10/2023
- BY: Oriol
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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One Less Thing To Worry About
When your loved one, in this case, your dog is sick, you have so many things to worry about. One of them may probably be affordability. MetLife Pet Insurance is great! Customer service is helpful with all my questions. They work with your Vet Office to get all the necessary paperwork to process your claim.
- INSURER:
MetLife
- POSTED: 11/09/2023
- BY: P
- BREED: Silky Terrier
- AGE OF PET: 7 - 10
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Fair and Reliable
I love MetLife Pet Insurance. It feels like having a solid and reliable financial partner in pet ownership. There are no hidden steps, no trap doors. Easy, straightforward claims and applications. Support staff are friendly and knowledgeable, too. Win-win! Thank you.
- INSURER:
MetLife
- POSTED: 11/09/2023
- BY: N
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Ace's veterinary visit claim
I was very pleased that the claims process was so simple
- INSURER:
MetLife
- VETERINARIAN:
Dr.Mary Purvis
- POSTED: 11/09/2023
- BY: Kimberly
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Reimbursement from pet insurance
Sent the claim in and heard back a few days later that it was accepted. Payment was on the way a couple days later. Not too difficult to do. Thank you!
- INSURER:
MetLife
- VETERINARIAN:
Bartels PET Hospital
- POSTED: 11/08/2023
- BY: Joyce
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Met life
Met Life has provided me excellent coverage for my two beagle mix dogs. They have excellent costumer service.
- INSURER:
MetLife
- VETERINARIAN:
Beanblossom
- POSTED: 11/07/2023
- BY: Joseph
- BREED: Beagle
- AGE OF PET: 0 - 3
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