Twin Peaks Veterinary Center

B T

Twin Peaks Veterinary Center provides good quality of care. My husky has been going there the past 10-months and they are always responsive to our calls and medical needs. All the staff are friendly, professional and truly care about your pet.

Jul 27, 2023

J Mill

Disappointed with the Grooming Service: We were charged for a service that was not provided. They charge $140 for a cat bath, hair cut, and nail clipping and we expected a lot more, especially at that price point! After his first appt, we paid and they brought him out in his carrier without mentioning a thing. When we got home, we noticed that his fur was three different lengths which was disappointing, but we wouldn’t have complained about that. However, we later noticed that his nails had not been touched and it didn’t seem like he had been cleaned either! I called the following day and spoke with Shelby who was extremely professional and sincere. She spoke with the groomer who told us there were a lot of barking dogs that day so my cat was skittish and she didn’t clip his nails. We completely understand if that was the case, but she should have let us know upon picking him up and offered to have us to bring him back another time when it was perhaps a little less hectic instead of not saying anything to us. I should mention that we’ve been getting our cat groomed for years and he’s always done well with other groomers. Anyhow, after scheduling a second appt. Susan, the groomer, met me in the lobby and told me that I should wait there because “it’ll literally only take like 5 min.” She surreptitiously flung the carrier over her arm and left. About five min later, she brought him back, handed him over, and never apologized. In fact, when I mentioned it, she said it was the “new techs” fault for not initially telling us that his nails weren’t clipped. Anyhow, she obviously clipped his hair while he was still in his carrier because there was hair all over, inside and out. Also, some of his nails were still not clipped! It was a little frustrating that she took another hour out of my busy Saturday and I felt like she really couldn’t have cared less about my pet or her unprofessional service. The first two pics are after his first appt and the others are after the second time around.

Apr 24, 2023

Stacey Vallejos

We took our 8 month old puppy, Arlo, for grooming and they did a wonderful job. This was his second hair cut and he’s still pretty nervous/scared and the groomer was so sweet and did a great job. Very friendly staff and great prices! 5 stars! ⭐️

Aug 9, 2023

Trevor Dickerson

I’m so grateful for Dr. Miller and the amazing team here. From routine checkups to the time my pup tried to make friends with a rattlesnake, everyone I’ve ever interacted with has been great to work with and they’ve always treated my dog as if she were their own.

Aug 8, 2023

Taylor Burnside

This is by far the best veterinary practice/groomer I have ever been to. The doctors and staff are amazing and friendly, and truly care about the work they do. I've been using the veterinary practice for a couple of years but just brought my 1.5 year old German shepherd/Alaskan malamute for grooming. This dog has never been so sleek and shiny. I can't believe how much hair Suzan got off of her. My floors and furniture are grateful, as am I! 10 stars!!

May 2, 2023