Little Rock Veterinary Clinic

What compassionate and kind people at this clinic! They really care and seem like they are a family there. They took good care of my sweet cat and I'm glad to have found them.

posted: 01/14/2024

Very great place came all the way from a different state to bring my dog there because they are so good.

posted: 01/07/2024

I was absolutely impressed from the start when I made the appointment over the phone to the time we left the office. The front desk, Christie, expressed genuine concern and had an exceptional friendly disposition. Dr. Reynolds’s was awesome! Courteous, knowledgeable and down to earth. Our puppy was examined, tested and given antibiotics for less than 1/2 of quoted price from other vet clinics. Before leaving I scheduled a follow up appointment for our puppy and a new patient appointment for our cat. I’m pleased to say that we’ve found our veterinarian!! Great customer service, low cost, great service and clean facility.

posted: 11/22/2022

Dr. Reynolds and the team at Little Rock Veterinary Clinic are great! I have two cats, one of which regularly has health issues. Every time I take my cats in, the team at Little Rock Veterinary Clinic is professional and compassionate. Dr. Reynolds always takes the time to explain my cats' health status in a way I can understand, and she provides useful, cost-effective guidance to improve their health and extend their lives. I can tell Dr. Reynolds really cares about the animals she sees, even above making money. I took my cat in for a small spot on her paw that concerned me, and Dr. Reynolds quickly assessed my cat and explained what the spot was. Since I've been to other vets for similarly minor concerns, I was prepared to pay the routine exam fee at the end of our five-minute visit, but Dr. Reynolds waived the charge. Further, the team has encouraged me to bring my cat in for regular weigh ins, as my cat is on a weight-loss regimen. They assured me these weigh-in visits were free, and I have yet to be charged for using their scale. I don't write this part of my review to say that this vet is cheap (no vet is cheap!) or that you should expect free services here; I just want to show that Dr. Reynolds truly prioritizes making sure her clients are healthy. If you are new to the area or want to try a new vet, this is the best veterinary clinic I've visited. I always know my cats are in good hands and receiving quality care while at Little Rock Veterinary Clinic.

posted: 02/02/2022

It really makes me sad to write this. I have been seeing Dr. Reynolds at this clinic for over 4 years now. I loved having her as our vet, but unfortunately my most recent experiences have been disheartening. The last visit I had was for a simple booster shot scheduled well in advance. I had clarified on the phone what the cost would be (~$30) for the visit. I came in, and the office was overflowing with people and animals. I ended up waiting over an hour to get my cat's booster. I generally have little to no wait at all, and that's for a regular exam. Staff came in and did not apologize for or even acknowledge the long wait and spent the next minute and a half giving my cat her shot and left. When I went to pay, I was told the cost was $60. I informed the receptionist that I was told it was $30 over the phone in advance, but they insisted since it included an exam (even though it did not) I had to pay it. I had paid, and she said "you're good to go" without even giving me a receipt, something I only noticed later I was so frustrated. I wanted to sort this out after things had cooled down for a bit for me and their overwhelmingly busy office. However, we have tried contacting the office multiple times being assured they'd have the vet call us back, but it has been a week now with no response. I draw the line at unprofessionalism and poor communication. I will not be returning here.

posted: 10/10/2022