Just who does provide the best pet insurance in US, according you, our wonderful pet insurance reviewers? We’ve had a closer look at the stats from 2019 so far, to find out who you think are the best pet insurance companies are right now, and it’s great to see so many insurers doing such a great job! The best Pet Insurance 2019 We’ve taken a closer look at all the reviews left on our site from Jan 1st 2019 to May 31st 2019. We’ve analyzed the overall ratings out of 10 given to US pet insurers to give you an up-to-date picture of how they are doing in 2019, according to their customers. We have 7 insurers who’ve all received over 100 reviews in the time period so we are focusing on their results to ensure the results are a valid reflection of customer opinions. We added together each insurer’s overall ratings scores and divided that overall score by the total number of reviews we received for that insurer to give an overall average score for 2019 for each insurer. You can see Nationwide has received by far the most reviews and are well rated by their customers, but the best average scores go to smaller insurers. What’s great is that all insurers score between a 9.38 and 9.78 average rating, which is outstanding! It looks as if most US pet insurers are getting lots of things right, according to their customers. The best overall rating according to the reviews of their Pet insurance customers in 2019 so far is given to Healthy Paws! Fabulous work! ASPCA Pet Insurance came in 2nd and Trupanion Pet Insurance (US) third, with all of the other insurers scoring over a 9.3, so there’s really not much to choose between them all. Here is the data for all 7 insurers so you can see the all important average ratings for each in 2019 so far. Nationwide have received the most reviews but its the average rating that important. It’s definitely a close result, which is great! Looking at the insurers that received fewer than 100 reviews that deserve a mention, Pet First Pet Insurance scored a 9.5 from 50 reviews; and Figo Pet Insurance an 8.46 from 54 reviews and AKC Pet Insurance a 9.72 from 95 reviews. All great overall performances. The Best Pet Insurance Claims Process Ratings 2019 We took a close look at how customers rated the top 7 insurer’s customer service and there were some differences to overall rating scores. Healthy Paws Pet Insurance was ranked number 1 for customer service with ASPCA Pet Insurance a close second again. Nationwide Pet Insurance ranked 3rd and Embrace Pet Insurance ranked 4th for quality of customer service. So, if you’re looking for great customer service take a look at how the scores have changed! The Best Pet Insurance Claims Process Ratings 2019 And finally, we looked at the all-important claims process customer ratings to rank the insurers. Just who does give the best service when it comes to claiming? Healthy Paws Pet Insurance came out top again with a consistent good performance in all categories of rating. ASPCA Pet Insurance was again second. Both insurers showing consistently good service and processes reflecting their overall good scores. Nationwide Pet Insurance and Embrace Pet Insurance came in joint 3rd, and Pets Best Pet Insurance followed them, but again, all the ratings were incredibly tight with all 7 insurers scoring between 8.81 and 9.78! You can find out more about all our insurers by visiting their pages on our site which you can reach through our insurer listing page which ranks our insurers by their weighted average score from all reviews received since the site was created. Thinking of insuring your pet?Get Quotes & Compare Thank you for all your reviews! We’re grateful for every review left on our site. The reviews pet parents take the trouble to leave with us help other pet parents choose the best pet insurance for them and their furry friends. This means more and more pets are able to get the veterinarian care they need, when they need it, as pet parents have the financial support they need in a crisis. The reviews also help us generate revenues from the insurers and allows us to donate a proportion of what we earn to NSALA and Humane. Thank you for making this possible!
Eusoh are a new alternative to pet insurance, offering a crowd-funded solution to meeting the cost of your pet’s veterinary care. Finding the money to cover expensive veterinary treatment if your dog or cat has an accident or falls ill is difficult for most of us without some sort of support. Pet Insurance is one solution and Eusoh are now providing a new crowd-funded solution, offering US pet owners more choice in how they meet those costs. Crowd Funded Vet Care from Eusoh It’s great to welcome Eusoh to our site and introduce you to their alternative way of funding vet care. They aren’t an insurance company at all; they're a community-based, cost-sharing solution for all pet owners. Similar to pet insurance, their solution covers 80% of any claim to a maximum of $8,500 a year with a $250 annual deductible per pet and a 30 day waiting period from sign up. They don’t cover neutering, spaying, grooming, dental cleaning, parasite control medications or cosmetic vet procedures such as de-clawing or tail docking, but all other treatments are covered if the community agrees. This means owners with pets with pre-existing conditions could have a real alternative to conventional pet insurance. How does the crowd-funding work? Each member pays a small one-off refundable deposit to join and then pays a small monthly subscription fee. Members submit claims for veterinary care and Eusoh’s system evaluates which costs can or cannot be shared by other members. The system calculates the contribution each member needs to make to community expenses for that month to cover all claims, but each member’s monthly costs will never exceed $58 in a month*. The solution covers hereditary and congenital conditions, cancer treatments, on-going illnesses and accidents and you can find out more about what is and isn’t covered on our Eusoh page under the company info tab. How is it different from Pet Insurance? Eusoh see themselves as a facilitator, bringing together communities of pet owners on a huge scale to share costs. They say it is a much simpler and more transparent alternative to insurance and should be cheaper overall – I guess that remains to be seen as it grows and develops, and whether or not they do cover everything their members hope they will. Their unique solution is down to their software and the statistical modelling they’ve done to work out how this can be viable. We think they’ve come up with a really exciting new solution for funding vital pet care and we wish them every success in helping all their community members! For more information on all the insurers we feature on our site take a look at the insurers page, and good luck in finding the right insurance for you and your furry friends! *correct as of May 2019
Last week Petplan (one of the largest insurers in the US), launched a brand new website, and we love it! The new site brings them right back to their roots; 16 years ago two students, inspired by their $5000 veterinarian bill, were hit with a vision to create a world leading pet health company. Fast forward to today and the core mission of creating a better world for animals – and the humans who love them – shines through in their new sleek site, GoPetplan.com. Aside from the nicer look and feel of the site and the fact that you feel there is a genuine personality behind the pages, our favourite part is, of course, the fact that user reviews have been placed right on the homepage. It’s so great to see big insurers appreciate the importance of being transparent about reviews; and hopefully this means they will strive to get more glowing recommendations through providing great service. The insurers can tell us how great they are all day, but when real customers tell stories about how grateful they were to be insured when the worst happened, it means so much more. Cleaner navigation, faster claims submission, more policy information New features of the site include cleaner navigation, the ability to submit claims online (which is a huge timesaver, and potentially means being reimbursed sooner), more transparency over how their policies are structured, what factors determine the premium, and more detailed information on what is, and isn’t, eligible for coverage. They’re also clearly well aware of the competition, with improved comparisons of competitors and clearer access to the education and advice section of the site. A key focus of the content on the new site also demonstrates the philanthropic mission behind what they do — what they call “Petplanthropy”. Through Petplanthropy, Petplan share their time and resources to build a better world for animals. As part of the overall initiative, they make financial contributions to select partner shelters, rescues and humane societies across the country, and each employee has the opportunity to spend a day volunteering with a pet-related cause that is dear to them. We think that the new site clarifies the motivations behind Petplan’s mission — to ensure healthier, longer lives for pets and peace of mind for their people —and how pet insurance helps meet those objectives. By providing transparent information about how pet insurance works and how it can benefit a pet family, as well as showcasing the company’s history and personality; we’re sure we will see many more pet parents choosing to protect their best friends with Petplan.