PetVax Complete Care Centers - Bartlett

Wellness exam was like 1 minute long and consisted of weighing her and listening to her breathing. Then 2 lady’s walked in and gave my cat 3 vaccines without asking or explaining anything prior. The prices of the vaccines were good tho. $25 wellness exam turns to about 150 in 3 minutes. All the employees were very nice

The staff at PerVax Bartlett were so kind. We for Paisley and needed to get her in for a first check up. They got us in and took really good care of her. The tech and front desk staff very accommodating an so KIND

I was very pleased with my experience at petvax. I was able to get a same day appointment. My dog needed multiple shots and tests. So many I thought my dog would be overwhelmed. In what seemed under a minute he had all his shots, blood drawn, skin test and worm test. He never even reacted. The Doctor was great. Definitely going to be my regular vet.

We recently had to make the heartbreaking choice for euthanasia for our oldest dog. After being given a couple of referrals by people with recent experiences, we chose this location over our regular vet, as we did not want to have a reminder every time we visit our routine vet clinic. Our experience was nothing like the experiences we were told about. We were charged an $82 “quality of life consultation” charge on top of the expected fees, when no such consultation occurred. No kind words, no condolences, nothing except the medications and 10 minutes with our dog. This was not the experience others have had, so I’m unsure what the disconnect was. My son is devastated his childhood dog went this way, and I feel so guilty for believing this was a place that would help us let him go with dignity and care. I’m not sure what kind of folks look at a little boy losing his dog and handle it this way. I should have gone with Lap of Love or taken him to our regular vet. I am sick over it, and hope others can use this information to make a different choice.

When I arrived I was unaware that Petvax was like a regular vet. I thought I was at an emergency care facility. With this being no fault PetVax. I simply did not read the online information just assuming it was a place for pet emergency. I called the numberon the door and told them what was going on with my female retriever and the were kind enough to go ahead and see us. The whole staff was very caring and professional. They were able to find out exactly what was wrong with my pet. Unfortunately my pet needed surgery asap. Although I could not affordto have the surgery done there but I know they would have done an excellent job. Even though I could not pay for them to do the surgery I had to go somewhere else. They were so kind about it and offered to email me the xrays and blood work that they had done so that the place that did the surgery would have that information before surgeryand the would nit have to repeat those test. Not only was so impressed with of how they all got right in there and diagnosed her quickly and then to send me the test results that they had preformed for a facility that is not affiliated at all with PetVax and cared enough about us to see that my Pet Molly would have a chance to survive even though they were not doing the surgery. I'm so thankful that I mistakenly went to PetVax. They all were awesome!!!