VCA Parkcrest Animal Hospital and Pet Lodge

They honestly do it because they care!! I love the staff there. Thank you for everything you did for my cat 😺 and myself this morning. You will not go unrecognized. God bless all of you at VCA Parkcrest Animal Hospital!

I’ve never left a bad review before, but felt in this scenario it was necessary. We took our two cats in, already under the impression that they had ringworm considering one of them is a kitten. I was surprised when the Doctor sent us home claiming that it was just stress related and even checked it with a black light and still said it was not ringworm. Our cat continued to get worse, losing hair all over his face and grew a total of 16 spots. We have 4 people who live in the same house as the cat and we all got multiple spots of ringworm on our bodies. After our cat was not getting better, we took him to a different vet which claimed from first look it was 100% ringworm and confirmed it with the blacklight. Their misdiagnosis has cause our cats’ condition to become extremely worse and gave all 4 of us owners multiple spots of ringworm to pay and treat for as well. I called for some sort of refund considering all the expenses the misdiagnosis caused us, and thankfully we were given back $76 from a $200 vet bill. While on the phone with them, they told us that “for future reference we recommend only one doctor.” Yet, if we had done that, we would have never gotten the right diagnosis and his condition would have gotten even worse. This has cause us much heartache beyond what I have written, but I hope that this will save someone else the time and heartache that easily could have been avoided in our case.

I can’t say enough good things about Patricia Ziegler and the staff at VCA Parkcrest!! Scarlett received updated immunizations today and title of lean and sassy! Scarlett was very anxious; the kindness she and I received made me so thankful we chose this the vet office!💞

Yesterday was one of the toughest days I've ever faced. I had to say goodbye to my golden girl, Seah, because I couldn't bear to see her in pain any longer. I really wish I could remember the names of the two women who cared for her and ensured she was comfortable before we let her rest. I'm so thankful I found this vet clinic; I know that if I had gone anywhere else, they wouldn't have shown the same level of compassion and care for both my cat and I. They gave us all the time we needed and thoroughly explained all our options, which helped me make the best decision for my girl's wellbeing. I won't go anywhere else for my pets' care in the future. Thank you.

Dr. Hanson is a great Veterinarian and he has always made my experience pleasant. However, for a routine wellness exam, 3 vaccines and a heartworm test it cost $321 dollars! I have 20 plus years experience working in the veterinary field and it was customary to advise clients of what the total cost would be prior to providing the service. I am also aware of how much those vaccines cost them. I was not expecting such a mark up. In addition, I witnessed one of the receptionists talk negative about a client when she got off the phone and continued to complain and make comments that I didn't need to hear. I know this won't change anything for me but I think other potential clients should know