Lynn Pet Clinic

Listen to reviews here and avoid at all costs. Walking in, you realize right away you're in an overbooked, understaffed, poorly managed facility. The first thing on their mind is how much they can upcharge you. They treat animals poorly, zero communication on what's going on during a visit. Olga is cold and extremely rude. She gave me 5 different diagnoses within 60 seconds of merely glancing at my kitten. I literally left the place in tears at the lack of tact and unkindness displayed by every staff member.

I never like coming here, but it’s convenient because it’s close to me. Unprofessional, disrespectful, and unknowledgeable. I was waiting for my appointment for 25 min waiting outside while it’s windy with my cat. Very unhappy here and still waiting for my refund. I wouldn’t recommend this I’m not the only one that has issues here. I know a lot of people who won’t come here. Edit: Years later, no refund, no care in my response, and still seem to be the problem

My wife and I are long-time customers of the vet who runs Revere and Lynn Pet Clinic. Over the years I've brought my cat Kai, Daisy, and now Ripley to see these people. I've been a customer for about 11 years. After my cat Daisy was close to the end of her life, facing kidney failure, cancer, and old age, this clinic helped me give her one final push for life, giving me everything they could to help for about a $600 visit. I was happy about that visit, but within a week I was given a lot of hard news. My cat Daisy died, and I was diagnosed with Stage IV colon cancer all in the same week. To say it was a difficult week for my wife and I would be an understatement. I decided to adopt a new cat, Ripley. The week I got her I scheduled an appointment with Lynn Pet Clinic, to get her a good healthy head start. The vet is a 45 minute drive from my house, and I made an appointment. When you arrive, you'll see bars on the windows, and signs in the lobby. "Ask questions at the end of the visit" "If you can't pay for something or have a budget tell us first", that sort of thing. It gives the impression they don't like their clientele or have regular problems with them. While waiting in the exam room for our vet, I asked to use the bathroom. I was told they have one, but it's for employees only. When the vet arrived, I told her I needed to use the bathroom and added that I have colon cancer (they were giving me a laxative at this point) and she told me "I am not going to argue with you on if you can use the bathroom or not, they have one next door you can use." I wasn't here with my regular cat and with my wife, so I think she's treating me like a stranger. Legit I think she doesn't recognize me, not as someone who just spent $600 here last week. I explain that I'm a cancer patient, it's a 45 min drive to get here, that I'm just trying to use the bathroom, but to no avail. Desperate for a bathroom, I go to the neighbor's business after they exam my cat. They have no bathroom for visitors. I go back to the vet. I'm told their bathroom isn't even working anyways, so they send me out a second time. I go to a different place and again, no bathroom. Now I'm in excruciating pain and honestly, humiliated. What kind of adult isn't allowed to use a bathroom in a business they've patronized faithfully for a decade? Finally they relent. The bathroom works, it's right down the hall. The kicker? They did the same thing to my wife the week before, when were were there for Daisy. Only the vet let her go, it was the second person she asked. So if you want to go somewhere where they treat their customers like a dangerous enemy, this is your place. They don't respect you. They fear you. Maybe you'll shoot up in the bathroom. Even if you're a cancer patient who works in IT, dresses as a professional, and have been a loyal customer of 11 years. If you want to experience a place that will take your money while giving you side eye, Lynn Pet Clinic is the place for you.

The staff has a couple of good employees mainly the lynn clinic but they are clearly understaffed and have Dr Olga running around like a crazy person to 3 clinics a day. She has the personality of a robot and I feel she just wants you out and move to the next. There is also a gay receptionist with curly hair who is super flamboyant and incredibly rude and sassy to the point I said I'd never do business with them especially if he's there. I wouldn't recommend this place as your primary vet, maybe secondary if you want to buy meds and vitamins .

Been dealing with this business for almost 14 years now. The owner is not exactly a people person. The wait time when you already have an appointment in ridiculous. Then the staff are usually nice. However a young woman named Julie that works there has no professional skills. Today I called 2 times. First time I didn’t even speak to her and when the second time I called I spoke to Julie who said I was calling too many times, the doctor is busy and the results would come in later when I already knew from the first call they were in but had a question for the doctor. Julie hardly let me speak and spoke over me continuously. You should not be disrespectful to a customer concerned about their animal or disrespectful in general. It makes me want to take my animal elsewhere. So BE AWARE!! Find another clinic!!