Chase Farm Veterinary Hospital

We’ve been going to Chase Farm with our cat, Willow, for over a year now and have had nothing but wonderful interactions with the care team there. We’ve primarily seen Drs Picard and Thompson, who are very kind and caring. In instances where we’ve had to be referred out to an emergency clinic, they called around to make sure we would be going to a place with the right doctors and equipment (one weekend Willow ate something and we needed to get her emergency surgery). Even when Willow was seen elsewhere, I know I can expect a call from Chase the morning after to go over all that was done and have it explained in ways I can understand. I greatly appreciate all that they do and would 100% recommend this clinic to everyone.

I arrived at my appt at exactly 4:50pm with my 2 dogs ( an American Bully and a French Bulldog). My appt was for 4:55pm. It took a long time to check us in because the male employee checking clients in was helping an elderly couple. He was having a difficult time gathering the correct dog food for this particular elderly couple. Long story short. I check in both my dogs. ( mind you my husband had to come with me because 2 dogs can be a handful). We waited for about 2 minutes before being called into an exam room. The tech took down some information and then proceeded to leave and say the vet would be in shortly. After waiting about 20 minutes the tech comes in and says “I’m sorry because you were late for your appt, the doctor is going to euthanize a pet and then you will get seen”. Although I feel terrible for the people putting down their dog I proceeded to explain I was not late, it was the check in process. We were checked in late because the male employee was helping an elderly couple. I even told her the entire conversation. I also explained it took a while for me to get this appt because I had 2 dogs and my husband had to be home to help me. I told her I wanted to speak to the vet before she went and saw another client. I waited an additional 15 minutes in the room. It is now 5:40 and my appt was for 4:55pm. I was so angry I got up and left.!!

You won’t find a better vet practice anywhere. They are all wonderful at Chase, but Dr Comstock is the most knowledgeable, kind, and loving veterinarian on the planet. I trust them wholeheartedly with the care of my babies, they truly are the best!

I went in to chase farm today thinking I was going to have to put down our cat. Thankfully the amazing vet at chase farm said he could save our cat. I cannot put into words how thankful I am knowing our cat is going to be saved. I've grown up going to chase farm with other pets and they always received amazing care. So it's a great feeling knowing they care still. Thank you to everyone at chase farm.

We followed Dr. Lord here from his previous practice and he did not disappoint! He’s thorough, knowledgeable, and honest. If he doesn’t think you need a test, he’s not going to recommend it and wrack up your bill. He really listens to you, taking your concerns and description of your pets behavior into consideration with his evaluation. Moreover, he explains what to look out for in the future. You leave the office feeling confident that your pet is as healthy and well cared for as can be. While many vets can seem dismissive of your questions, doctor Lord ensures you understand. He explains your pet’s anatomy, the disease, the medicine. Moreover, he catches things that other vets miss. My parent’s cat had been to multiple ER vets without proper diagnosis. Doctor Lord found the issue in under ten minutes. Give that man a raise!! I also found Chase Farms practice to be well run. The waiting room has never been overwhelmed. The staff are organized and efficient.