Long Beach Animal Urgent Care

Grateful for finding this animal doctor's urgent care late at night. I appreciate the welcoming, clean, calm environment which helped me stay calm. It was helpful to notice the doctor was calm, friendly, and who made my husband and I feel at ease even more as how he explained the test results and care options. It gave my heart a smile to see my dog return to me with a pink scarf, it showed that special touch and care. I trust taking my dog back here. Thankful for my dog's health recovery!

This was my first and last time visiting this so-called urgent care. I’m always wary of animal ERs and urgent cares because they tend to be nothing more than money traps — charging outrageous prices because they know we come to them in emergencies, when we’re at our most vulnerable. But this place? This was the worst example of price gouging I’ve ever seen. Not only were the prices disgusting — we’re talking $1,400 for virtually no service — but the staff was shockingly unprofessional and incompetent. My dog barked (as female dogs might do when strangers enter the exam room), and both the nurse and “doctor” LITERALLY RAN OUT as if they’d never encountered a barking dog before. I was stunned. How can you call yourself an urgent care for animals if you’re afraid to come near my dog? But fine, I know my dog and her temperament, whereas you don't - and clearly are triggered by whatever negative past experiences you have. But then came the bill: $99 just to walk in the door, $160 for antibiotics my regular vet quoted me $80, and a laughable $400 for a simple urinalysis, which I declined, amongst other inflated services. The gall they had to hand me that estimate after refusing to provide a real exam was unbelievable. It could not have been more clear that they don’t care about animals — only extorting every last dollar out of desperate pet owners. They’ve intentionally chosen an industry where they can shamelessly exploit emergencies, charging double or triple what any trustworthy vet would. If you value your pet and your wallet, avoid this place at all costs. Wait to see your regular vet if at all possible. Do not give these predators a dime.

Our kitty Oreo had to be put down so I began calling around for places that perform euthanasia. I chose Long Beach Animal Urgent Care because they took the time to explain the process over the phone and even had a technician call me back about some questions I had that the front desk clerk couldn’t answer. The technician called about 15 min later and answered my questions. When we arrived the next day with Oreo, I was surprised to find the place adorably and tastefully decorated and the staff kind and helpful. From the clerk to the technician to the vet, they were kind and patient and knew how to handle our situation without awkwardness. It was an amazing place to say goodbye to my best furry friend. All of this and their prices were better than the other places I contacted. I highly recommend Long Beach Animal Urgent Care.

I brought my cat in for an issue with his eye. The staff here were not welcoming at all (with the exception of one lady) It was an extremely awkward experience. DR. Colwil was the worst experience of the establishment- he was cold and had an iverall angry demeanor, he didn't explain anything to me and was in and out in a matter of 30 seconds. It was an absolute money grab, I was charged over $200 and my whole visit lasted like 5 minutes. Please take your money to a more welcoming veterinarian that actually cares. And to Dr. Colwil- having to bring an animal to urgent care means that some type of distress is happening, have more empathy for people who are experiencing a crisis and who are spending money with you!

Dr. James is hands-down simply the BEST! I brought my 11-year-old terrier Bisley Anna in an emergency visit, she was having multiple seizures back to back. Dr. James quickly took her back, him and his staff after numerous attempts was able to get her to settle down, stopping her seizures, and allowing her to calm down. Dr. James sat down with me and explained everything in full detail, (about 30 minutes answering ALL my questions) giving me multiple different options and scenarios, it was his wisdom and advice that I took, and that I am grateful to have my little girl around today. 5 stars ✨ ALL the way!!!