Pet Insurance Review - compare rates & benefits  
  Home | About | Advertise | Bookmark | Contact  


Browse:
Pet Insurance 101
Dog Insurance
Cat Insurance
Canada Dog Insurance
Canada Cat Insurance

How To:
Get Quotes
Select an Insurer
Make a Claim
Save Money

US Pet Insurers
Hartville
Embrace
Petfirst Healthcare
Petplan USA
Trupanion
VPI
AKC
Pets Best
PetCare
PurinaCare
ASPCA

Canada Pet Insurers
PetCare
Vetinsurance
Petsecure
PurinaCare CA
PC Financial
Hbc
Petplan Canada

Other Options
Pet Assure
Banfield
PetSmart
PETCO

Resources


Veterinary Pet Insurance (VPI)

P.O. Box 2488
Brea, CA 92822-2344 phone: (888) 899-4VPI
website: http://www.petinsurance.com
claim form
Average Rating
5.56
out of 10

add your rating
Founded in 1980, VPI is the oldest and largest health insurance plan for pets in the US. VPI plans cover dogs, cats, birds and exotic pets for medical problems and conditions relating to accidents, illnesses and injuries. Optional vaccination and routine care coverage is also available.

Most Helpful Reviews of VPI .

2/10   the problem is their UCR, 11/30/2007

Reviewed By: Ellen, Recommend: N

VPI uses a usual and customary fee schedule more than 8 years old. Therefore, you go to the vet, pay let's say 500 and VPI (because they use outdated information) thinks the visit SHOULD have cost 150 - they then reimburse 80% of 150 or 120.00 on your 500.00 claim. (this is a terribly generous example - the reality is much worse). Find another company that either does not use a UCR at all (pets best is good) or that at least has a current and reasonable UCR schedule. An example from VPI's schedule: approved rate for a spay or nueter 65.00 - umm, I know of absolutely no licensed vet that will perform surgery on an animal for 65.00

View Comments (31) | Was this review helpful to you?      
 
7/10   definitely a yes, 10/3/2006

Reviewed By: Ssmith, Recommend: Y

I have had pets all my life. with our newest additions, a german shepherd and a kitten, I decided to give this a try. all claims have been processed promptly. Unfortunately, the biggest payoff would be with a large claim. I wish I had this for my older dogs. then we wouldn't be hesitating about some surgery our lab needs.

View Comments (6) | Was this review helpful to you?      
 
1/10   Cannot get them to stop taking my money!, 5/25/2008

Reviewed By: Tamara R. Pearlman, Recommend: N

VPI covers little or nothing. Between the premiums and deductibles it is not worth the monthly fee. They do not return phone calls. I took my golden to the vet for a checkup and scripts for his hartguard, etc. In the exam my vet found my dog's knee was out of place. Then he took X-rays for his knee and hips. Sure enough my dog needs both hips replaced. I did not know any of this prior to the visit; however VPI denied reimbursement, even on the office visit, as his condition is not covered. How was I to know the outcome of the visit? And, then it took VPI months to deny any payment towards this very costly visit. Worthless program. Very predatory as I canceled my account on 7/23/07, and they are still debiting my account. I have not used their insurance since the visit to my vet in May or June of 2007. Consumer beware yet another predatory insurance firm. All members who have been taken by this firm could band together and take out a petition, on the petition site, to have them shut down.

View Comments (35) | Was this review helpful to you?      
 
  Read more reviews... | Add your own review

Most Recent Reviews


10/10   About the best investment I've ever made.,
We have had VPI insurance for nearly nine years. We covered both of our Bernese Mountain Dogs with the… read more

Added 2/5/2010 by: Tim McNair
 
8/10   Good coverage & good customer service.,
I have had VPI for over ten years. They have saved me a significant amount of money on THREE cruciate… read more

Added 2/4/2010 by: Sunni
 
10/10   VPI has definately worked for us,
We have 2 cats. Unfortunately, one of them got into our daughter's hair bands and ate several of… read more

Added 2/4/2010 by: Kristen Romero
 
8/10   Worth the money,
Last year when I took my dog to a Veternary oncologist, I didn't question paying for the testing that needed… read more

Added 2/4/2010 by: Ashia Jae Barton
 
1/10   Very Unhappy With This Insurance!,
I went thru so much red tape with them! I had their BEST (which, of course means their MOST EXPENSIVE) plan… read more

Added 2/4/2010 by: Francine
 
10/10   I have been very pleased with my experiences with ,
I have VPI for my two dogs: Sanatana - a Rotweiller, Sheppard, Lab mix and Charlie - a Maltese. I have… read more

Added 2/1/2010 by: Kristina Dower
 
9/10   It worked for us,
I have VPI Superior Plan with Cancer Endorsement for each of my cats. The cost is $200-350 per year per cat. I… read more

Added 1/29/2010 by: Walter Noiseux
 


Review VPI review policy

Would you recommend this company to other pet owners?     Yes No
One-line Review Summary
Detailed Review
Overall Rating (1 - worst, 10 - best)    
Your Name

Optional Additional Information - it won't be published, but it may help get your claim resolved. This information will be provided to your insurer for identification purposes if they choose to take another look at your claim based upon your review. We will not display this info on the website.
Your Policy Number
Name on your policy

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here